Nt1310 Unit 3

Words: 458
Pages: 2

As Head of M&E Research at a 9-1-1 Public Safety Answering Point (PSAP), here are five ethical guidelines I would advocate for: 1. Privacy Protection for Callers and Dispatchers: Respect the privacy of both callers and dispatchers. M&E data collection should focus on objective metrics (call routing accuracy, response times) and avoid capturing personally identifiable information (PII) unless absolutely necessary and anonymized for analysis. Example: Track call routing accuracy by incident type instead of caller names. Analyze dispatcher response times without recording individual dispatcher voices. This protects caller privacy and avoids any potential bias in evaluating dispatcher performance. 2. What is the difference between a'smart' and …show more content…
Explain that the discussions will be anonymized and used solely to improve the system's effectiveness. 3. What is the difference between a'smart' and a'smart'? Data Security and Access Control: Implement robust data security measures to protect sensitive call data and M&E findings. Restrict access to authorized personnel only and ensure proper data storage and encryption protocols. Example: Store call recordings and M&E data on secure servers with access controls. Limit access to personnel with a legitimate need for the data, such as authorized researchers and system administrators. 4. What is the difference between a.. Transparency in Reporting and Avoiding Misrepresentation: Be transparent in reporting M&E findings. Avoid manipulating or misrepresenting data to fit a predetermined narrative. Clearly outline methodologies, limitations, and potential biases in the research. Example: If the M&E data shows a slight improvement in call routing accuracy but no significant decrease in response times, report the findings accurately. Acknowledge that further investigation might be needed to understand the factors impacting response