Third Project Interview During the process of which the project team analyzes and dissects the materials management process, it will likely include receiving and storing materials, taking samples, releasing materials for use, adjusting inventory, dispensing appropriate quantities, adjusting inventory, charging the right materials to the batch production process, consuming materials/intermediates, and issuing the intermediate/products to inventory. The right quantity of the correct, released materials must be added to the right equipment. Which is what makes these processes interdependent and integrated with each other. The equipment must be in the right state at the right point in the process. Those that are performing the steps in the…show more content… In this part of the process they helped design the fast 4G network out today. In addition to keeping up with the wireless network AT&T must ensure that they are providing customers with service updates for their devices, which include customer owned devices as well as demo devices. Sometimes these updates can cause a glitch in a device and people tend to cause their own glitches, which is why AT&T provides technical assistance over the phone and offers enhanced support packages for small monthly fee. However, there is no live in-person support for such issues, this is seen as a weakness of the company and of many wireless carriers as well. AT&T needs to invest more in the ability to provide technical support to their customer…show more content… Not only do the need to keep up their wireless network, the also must provide service updates for customers phones, as well as physically servicing customers phones in the store that are broken or otherwise not working. This is certainly a weakness for AT&T and many other wireless carriers for that matter, the phone is such a personal gadget for people that they express this passion to the phone companies when it's not working correctly.
AT&T’s main distribution centers are in Fort Worth, TX and Memphis, TN. Although, AT&T no longer use JIT, they do have other methods of quality control and supply chain management. AT&T has strategically placed its distribution centers to serves as the main hubs for shipping and receiving the materials necessary for its daily operations to other satellite centers. AT&T’s world-class data centers use layered security, backups and redundant systems to help safeguard your information from intruders, hackers, outages and disasters. AT&T’s rigorous program of audits, certifications and affiliations is designed to enhance the quality of its service. AT&T is using SAP to help simplify the enterprise mobile lifecycle including mobile application development, mobile security and management for businesses. Because of this collaboration, businesses can benefit from the wide range of mobility solutions that AT&T and SAP have to offer, including enterprise mobility management solutions and an existing
