The team I manage recently went through a significant change. You see, my team was previously part of its own division where we sold legal compliance products only. This means we were specialists and were brought it to talk to companies specifically about harassment or anti-bribery …show more content…
Now my team would be responsible for selling all products that Skillsoft offers such as leadership, business, desktop, and project management. We were still able to sell the compliance products we were used to,
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UNIT 6 ASSIGNMENT but now we were responsible for knowing enough about all the other products as well to be able to sell them to meet a quota.
The Seven Phases of Change Management
Establishing the need for change
I established the need for change by having an honest, open communication with the team. I instructed them that the decision has been made and the reality is that we are general salespeople now. I told them that I knew we could all make a lot of money and could use this new opportunity to show everyone that we are the top team in the company. I established urgency by telling them that we have to adapt or else there would be no reason for
Skillsoft to keep our office open.
Building the change team
I knew that just me saying that this change was good for the team was not enough to win over. I needed to enlist the help of the informal leaders in the office. If I could get