Lewis is diligent in adhering to the American Nurses Association Code of Ethics while caring for patients. She maintains patient privacy and reminds other staff members to do the same. She is careful to put the patients’ needs first, whether the issue involves the right to refuse medication, the right to be on the opt-out list, or the right to refuse to see visitors. Sherry is quick to ethically handle situations in which callers attempt to ascertain patient information, always keeping patients’ rights and privacy at the forefront of her actions.
Sherry establishes trust and rapport with patients and educates them on their diagnosis and current medication regimen, discusses daily plan of care and provides resources related to discharge. Ms. Lewis notifies the oncoming treatment team nurse of appropriate referrals to other services when she feels they may be useful. Ms. Lewis acts as a patient advocate by educating patients regarding their rights and responsibilities on the night tour, which is vital to establishing therapeutic relationships between patients and nursing