Olive Garden Research Paper

Words: 492
Pages: 2

According to thedailymeal.com (1), Carrabbas is the number one Italian restaurant in America, but this is surprising due to it’s lack of customer service, poor quality of the food, and the dark atmosphere. Unlike Olive Garden who’s hot bread sticks just came out of the oven, freshly mixed salad glazed with selected dressing, and the warm aroma of a welcoming friendly restaurant. Olive Garden should be visited by all because these are just a few of the great things you will experience with Olive Garden. Olive Garden is an American-Italian restaurant that is well known for its friendly service, warm atmosphere, and great quality and quality of food. Carrabba’s, although it has roots in Italian-American cuisine, it is an entirely different story. …show more content…
Olive Garden’s hospitality is mostly cheerful and helpful on a daily basis. Logically the employees seem to realize that happy customers means more work. Our experience with Olive Garden’s servitude was the idea of “running the extra mile for the customer’s satisfaction.” Economically and conveniently Olive Garden has explained from 400 restaurants to 846 in 17 years according to statista.com (2) While Carrabbas sometimes has strong employ charter, it falls short in initiative thinking. Looking for ways to be helpful, but not overbearing can be changeling for anyone. Whether it’s filling up your drink before you ask, or putting extra sauce on a dish that called for it. statista.com (3) also said that the number of Carrabbas restaurants in the U.S. was 231 in 2011, while just five years later had only a an increase of about 11 restaurants in