OM Down Essay example

Submitted By monikaraju12
Words: 2038
Pages: 9
Open Document
Operations Management 4.709
Individual Assignment

Table of Contents:

1. Question 1 (a)................................................................
2. Question 1 (b)................................................................
3. Question 1 (c).................................................................
4. Question 1 (d).................................................................
5. Question 1 (e).................................................................
6. Question 2 ...............................................................
Reference ................................................................

Describe the balance between customer service and resource utilization at Cyclone. What are the operating objectives of the business? What are the key success factors?
Cyclone Furniture as a company is well established with its retail stores located at major cities of New Zealand which provides end-to-end business which majorly functions on warehousing, manufacturing and retailing.
They are currently focused on the customer service but have overlooked the resource utilization at the domain operations level and have less control over the manufacturing unit which is causing major problems for the company at the current situation. The major portion of Cyclones furniture that is 75% of the total production in their factory is exported to Australia of which part of it is high quality office furniture. The following are the issues that have resulted in 25% excess raw material stored in the warehouse which leads to leased warehouse storage space, Over budgeted sales, Overstaffed factory workers and employees, Possible overstaffing in the operations office staff, Excess machinery and stock leased Excess stocking of finished goods in anticipation of future order, No visibility and audit of cash flow, Lack of any updates in financial statement for trading until mid-year. Reputation and company’s good will ,By delivering the orders within the customers scheduled time, by delivering products with high quality with 0 % error policy and consistently competitive costing and by increasing the reputation of the company.

Source: Class handout by Mr. Ray Ninow

Operating Objectives of Cyclone Furniture Company:
Product Specification: Cyclone Furniture Company provides high quality and exclusive, exceptional furniture’s that attracts specific customers for international and national market. Their products meet customer’s high expectations and quality.
Time management: To meet the customer demand, they have great customer orders for the product. Cyclone is alleged for delivery on time so to keep up the company standards, Rangi indicated that they had four month’s finished goods produced in advance.
Cost efficiency: With high quality maintained Cyclone is positioned as the company that provides furniture’s that is exclusive, high quality henceforth cost is in elevation. Customers who would pay for the quality are loyal enough to place orders weeks in advance.

The key factors for success of Cyclone:

Timely delivery and Customer Satisfaction: They have added customer satisfaction by providing high quality products within the assured time lines and at reasonable cost.
High level of workmanship and manufacturing unit near retail showroom: Have 3 committed and contented teams at the industrial unit for precise line of production like Export, Retail and Commercial.
Positioning of retail showroom: They have maintained high standard in terms of ambiance by providing classiness and superiority which has maintained the reputation of the company

Describe the operating structure of Cyclone Furniture. Draw a structure diagram and discuss improvements that can be made.

The operating structure at Cyclone furniture

Source: From Operations Management Handouts – By Ray Ninow

The main target markets of cyclone are classified to three which are
Domestic market: Established retail stores setup in major cities in
Show More

Related Documents: OM Down Essay example

Student: Sleep and Rich Man Essay

stale wine, to put an end to this miserable and shameful life. A hang bent over the bank of the river, a coconut-tree; Siddhartha leaned against its trunk with his shoulder, embraced the trunk with one arm, and looked down into the green water, which ran and ran under him, looked down and found himself to be entirely filled with the wish to let go and to drown in these waters. A frightening emptiness was reflected back at him by the water, answering to the terrible emptiness in his soul. Yes, he…

Words 4085 - Pages 17

Det Gav En 4. Essay

| |Rettelse: |On all her previous visits to Athens have she and her husband’s family gone by car. | |Forklaring: |Det er flere personer, det bliver snakket om så det er flertal. Derfor have. | |10. | | |Rettelse:…

Words 1279 - Pages 6

Sdsd; S Essay

UVA-OM-1491 Feb. 14, 2013 ADAM BURKE AND PBM PLASTICS: MESSAGE IN A BOTTLE1 Between his responsibilities at his new job and trips to his old company, Adam Burke, former president of PBM Plastics, was scrambling. Only four months after selling his disposable preformed baby bottle liner business in August 2005, the buyers were unable to meet orders. Ordinarily, that might not be a former owner’s problem—but his current company, PBM Products, had a supplier exclusivity contract with his former…

Words 5024 - Pages 21

Analysis: Dogville Essay

afkodning af filmens fortælling? Hvad er det for et blik på verden, beskueren tilbydes ved at se en variation af sig selv og sin egen verden på skærmen? Og er der overhovedet tale om ét blik? Disse spørgsmål har motiveret vores valg af emne. 1.2 Emnevalg og problemfelt Vi havde ved projektarbejdets start et ønske om at arbejde med et analyseobjekt, som anvender den filmiske fortælleform utraditionelt, for derved at sætte fokus på netop filmens fortælleform. Derfor har vi valgt Dogville. Den er…

Words 30927 - Pages 124

The Origin Of Aneuploidy

Origins of Aneuploidy Victoria N. Torres Biol 196L: 001 I present a commentary and lineation of three separate reports regarding the origin of T21 gametes leading to the anomaly of Down syndrome. Each study speculates as to the various etiologies of Down syndrome. One report investigates the parental age impact and determines that maternal nondisjunction is an important factor that occurs readily during meiosis I. A separate dissertation, a commentary on a former study, also examines the parental…

Words 2148 - Pages 9

Siddhartha Journey

It is a syllable that he mediates when he is confused about enlightenment under the banyan tree. It symbolizes unity and completion because it soothes down Siddhartha’s ideas, gives him understanding, and fulfillment. Although he is very used to Om, he truly doesn’t know them yet since he hasn’t completed his journey of enlightenment and therefore, this syllable relate to the start to his meaningful journey. Also, colors described in the book are…

Words 507 - Pages 3

Nietz's Philosophy Of The Will To Power

genealogy that will s how the winding and undirected route our different m oral concepts have taken to arrive in their pres ent s hape. Morality is generally treated as s acred becaus e we as s um e that there is s om e trans cendental ground for our m orals , be it God, reas on, tradition, or s om ething els e. Yet contrary to our as s um ption that "good," "bad," or "evil" have always had the s am e m eanings , Nietzs che's genealogical m ethod s hows how thes e term s have evolved, s hattering any…

Words 1016 - Pages 5

Perfect Competition Case Study

at point X. It battles the state of MC = MR, however, it is not a state of most extreme benefits for the reason that after point X, the MC curve is underneath the MR bend. It doesn't pay the firm to create the base yield OM when it can procure gigantic benefits by delivering past OM. Point Y is of most extreme benefits where both the circumstances are satisfied (Perrakis and Lefoll, n.d.). In the midst of focuses X and Y, it pays the firm to develop its efficiency for the reason that it's MR > MC…

Words 894 - Pages 4

Syllabus: Management and Case Study Essay

DESCRIPTION AND LEARNING OUTCOMES • Course Description Operations management (OM) involves design, planning, establishment, control, operation and improvement of the activities/processes that create a firm's final products and/or services. At one time, the term "operations management" referred primarily to manufacturing issues. The growing economic importance of service activities, however, has broadened the scope of OM function (in fact, the course will focus more on service facilities). Large scale…

Words 1871 - Pages 8

Little Rock Nine Thesis

By Om Patel- The Smith Papers Little Rock, Arkansas- Yesterday in Central Highschools’ cafeteria, Minnijean Brown, one of the Little Rock Nine, was purchasing chili for her lunch. When she was on her way back to her table, she was being harassed by two white boys, not too long later, her chili spilled on top of their heads resulting in Minnijeans suspension. Minnijean would later explain that the boys had been taunting her, sticking their feet out in the aisle to trip her, and kicking her,…

Words 284 - Pages 2