Case Study - NutriGrow
Submitted by
Deborah Brimner, Debra Conrad, Grace Hsieh,
Ashley MacAdam, and Monika Schmidt
On February 28, 2013
Table of Contents
1 INTRODUCTION 3
2 BENCHMARKING 4
2.1 THE FIVE STEPS OF BENCHMARKING 4
2.2 THE PAYROLL BENCHMARKING TEAM 5
2.3 ORGANIZATIONS CHOSEN TO BENCHMARK 5
3 LIST OF ASSUMPTIONS 7
4 ENVIRONMENTAL SCAN 8
4.1 STAKEHOLDERS 8
4.1.1 Internal Stakeholders 8
4.1.2 External Stakeholders 8
4.2 INTERNAL AND EXTERNAL OPPORTUNITIES AND CONSTRAINTS 9
5 ISSUES 10
5.1 THE PAYROLL SYSTEM 10
5.2 PAYROLL PROCESSES AND PROCEDURES 13
5.3 TIME REPORTING SYSTEM 15
5.4 PAYROLL AND HR INFORMATION SHARING 17
6 OTHER ISSUES 20
6.1 PROJECT …show more content…
2.1 The Five Steps of Benchmarking
The five phases to a benchmarking project are:
• Planning and Organization
• Information
• Analysis
• Implementation
• Evaluation
Each of these key phases, and their related activities, need to be achieved for the benchmark project to be successful.
1. Planning and Organization - This is the information gathering stage and is important for benchmarking to be successful. This will take at least fifty percent of NutriGrow’s project time during which processes to be benchmarked will be selected and prioritized, benchmarking team selected, benchmarking measurements selected, and comparative organizations identified.
2. Information - Documentation is prepared to determine what areas need to be benchmarked (current processes) and how information will be collected for the benchmarking through questionnaires, former employees, internal or external public sources. Once the method has been chosen, the data can be collected. This data collection is needed to identify any gaps that may exist.
3. Analysis - Analyzing a benchmark partner’s practices will help determine why the practices worked for them and what NutriGrow needs to do to achieve the same successes. It is important to note, that what worked for another organization may not necessarily work for NutriGrow. It is vital to assess if the process is adaptable to NutriGrow’s situation. Performing a gap analysis will reveal