Operation Management: Supermarket Essay

Words: 3924
Pages: 16
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Tay Xiu Xian

Table of Contents

1.0) Introduction……………………………………………………..3.
2.0) Purpose………………………………………………………….3.
3.0) Observation……………………………………………………..4.
4.0) Input………………………………………………………………4.
5.0) Process…………………………………………………………..6.
6.0) Output…………………………………………………………….8.
7.0) Discussion……………………………………………………….9.
8.0) Layout……………………………………………………………13.
9.0) Recommendations…………………………………………….14.
10.0) Conclusion……………………………………………………...15.
11.0) Appendix………………………………………………………...16.

1. Introduction

Supermarkets are the alternative to wet markets for fresh food shopping and offer a lot more than wet markets. Not just fresh food but household products and daily necessities as well. It is convenience for people who do not have the …show more content…
When customers have difficulty in using the scan and pay machine, he came out and help with the checkout process. He was seen touring the supermarket frequently to attend to customers and other workers to give a helping hand.

5. Process
Packing

We can see that the products are place in an organized manner where fried goods are separated with those wet goods. The organizations of items are determined by which items are most likely and common to be purchase among the customers. They are not arranged in alphabetical order but best sellers are placed on eye level shelves. The more expensive and exotic products are place on a slightly lower shelve at the bottom. These are considered the slow movers.

The store clerk check everything that the deli staff put in the trolley during the non-peak hour, usually soon to be expired products, and calculate accordingly their shelve life which is then place aside from similar product that had longer shelve life.
The cold storage room is near the perishable goods like meat, seafood and vegetables. It is convenient for the perishable good to reach their cold shelves within the shortest time.

The Deli staff prepares the meat in the open. For example, a chosen leg of ham are sliced by the slicing machine and then packed in a plastic with food protector paper, which is then weigh to confirm the amount and determined the price
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