Figureheads are high ranking managers that spend most of their time engaging in ceremonial activities. They can be seen entertaining clients and customers, serve as an official representative at outside gatherings, and escorting official visitors. A spokesperson is someone who answers inquiries and formally reports to individuals and groups outside the organizational unit. These groups include upper-level management, clients and customers, important outsiders, professional colleagues and the public. A negotiator is someone who bargains and makes deals with other companies for resources. They can be seen bargaining with supervisors, other units of the organization and with suppliers. A motivator and coach is someone who brings out the best of their group members. They give