Part One Rhetorical Analysis

When talking to someone, it is best not to criticize or condemn them as well as complain to them. Usually, when a person is being criticized, they become defensive and stop listening to what is being said. Instead of condemning someone, try to see their point of view and why they act the way they act. This method will make it easier to communicate with people and make better connections with them. Making this connection will help you influence someone to do something since you will help them understand why they would want to do it. Carnegie also states in Part One that the deepest craving in human nature is the craving to be appreciated. He also writes about if honest and sincere appreciation is given to someone often, they will be more open …show more content…
When trying to influence people, arguing will almost never help reach that goal because it only causes distance between to the two people. If a disagreement does present itself, show appreciation of the point and give it thought so as to see the other person’s point of view. Along with this, show respect for the other person’s opinions while not being afraid to admit they are right. If they are right, be empathetic when admitting this and do it quickly. Carnegie advises that if a conversation is started “with a drop of honey”, it will be easier to get the conversation going in a certain direction. This means to start the conversation in a friendly way with something nice about the situation or the other person. In doing this, the other person will be more susceptible to hearing what is said. Along the lines of avoiding arguments and using a “drop of honey”, start the conversation with something each person has in common. If both people are striving towards the same thing, the other person will say “Yes, Yes” rather than “No, No”. Also, if the other person does the majority of the talking, the conversation will veer towards their interests. In a sales perspective, the other person knows their business better than anyone and will pinpoint their problems if the right questions are asked. Asking questions while letting the customer do most of the talking …show more content…
Start with both praise and honest appreciation towards those being lead so that they are more susceptible to influence. When constructive criticism is needed, be sure to do it indirectly. It is also helpful to talk about our own mistakes before pointing out someone else’s mistakes. Similar to Part Three, ask questions so the other person thinks something is their idea rather than them doing something because it was an order. Carnegie also suggests letting the other person save face, which generally means not to belittle the other person. In contrast to this, praise the other person for any improvement, no matter how little. Part Four also brings up a good point that people will work harder if they are told that they are a great asset, but that lately, there has been some decline in their work. If this is the case, make the fault seem easy to correct and encourage the person so they know that you have faith in them. The final point Carnegie makes is to make the other person happy in doing what is asked of them. This will ensure that the work is their best since they are enjoying doing

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