Personal Narrative: My Experience As A Medical Assistant

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In 2009 - 2012, I worked as a rental clerk at New Era Veteran in the Bronx. I collected monthly rent from the tenants or the government. I issued receipt and handle all bank transactions. I also assist most of the tenants in making an appointments and linking them to appropriate services.
Later i developed the interest to change people's lives by being part of their healing process, and this motivated me to attend the PCA and HHA training offered by this organization. I have worked with this organization since 2012 as a HHA, even though I left for school, i always come back to work for the agency during my break from school. As a HHA, I assisted my clients with daily living activities, provided for safety and advocated for them anytime as needed …show more content…
I worked in the medical records and referral department. I worked with patient information (Patient Medical Records) using the companies' healthcare software such as MEDENT, HEALTHeLINK, I-STOP/PMP, and many others. Most at times I electronically transferred all healthcare documents into the patient chart, and continuously updated patient information when needed. I constantly updated providers of any external information from specialists concerning patient's health. In addition to my responsibilities, I usually verified patient insurance benefits and eligibility, and any co-payments if applicable.
I am currently working as care coordinator at Lake Shore Behavior in Buffalo, NY. My main responsibility is to empower all my client to be independent. I work with 45 clients every month. These clients are disabled, mentally ill, or high risk users of service or emergency room
For each of my client i do the intake and screening to determine if they are eligible for the

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