Medical Office Assistant (Medical Receptionist, Medical Secretary) - This position usually handles the front office staff and administrative duties. Handles a lot of the organization of the office and work flow from scheduling to answering phones. Greets patients and vendors as well as directs them to the right areas for their scheduled appointments.
Admitting clerk - This person usually is the first person of contact. They greet the patients …show more content…
This position require a lot of patience and creativity. When a patient's insurance company has been billed and the insurance company has paid their portion or denied a claim, then it is time for the medical collector to send a bill to the patient. When payment is not submitted, it is up to the medical collector to deal with the patient to work out arrangements for payment.
Refund Specialist - We all love to get a refund, whether it is our tax refund or an overpayment on an account. The refund specialist is a person in the office who confirms and assess whether a refund is due to a patient and, if so, makes sure the paperwork is process properly for the patient to be reimbursed.
Registered Health Information Technician (RHIT) - This is another job position that has numerous hats: coder, file clerk, health information clerk or systems technician, medical records analyst, clerk, and technician or office manager. This job requires compiling and processing medical records as well as reviewing records for accuracy and compliance with regulations and the release of the information to the proper channels. A working knowledge of the HIPAA rules and regulations is generally required to know for this