Week 6
EWMBA 206
Ganesh Iyer
1
Analysis Framework
Competitor
Analysis
Perceptual mapping
Company Analysis
Marketing Myopia
First mover advantages
Customer Analysis
Positioning
Segmentation
Marketing Strategy
Pricing process
Pricing and innovation
Product
Marketing Orientation
Branding
Price
Promotion
Place
Market
Ganesh Iyer
2
Economics of Pricing
Two Problems with Single Price Strategy
Leave money on the table
Some customers are willing to pay more
Pass-up Profit
Some potential customers were not served even though the firm could have served them at prices above the marginal cost
Ganesh Iyer
3
Price Discrimination
Customization by Observable Characteristics
•
Based on observable characteristics that signal buyers’ price sensitivity
http://www.chessclub.com/ : Students: $29.95/year; Adults: $59.95
AMC theaters can observe the consumer-type using his student ID, seniors
» Customer 1
No student ID
$6.75
» Customer 2
Haas student ID
$4.75
» Customer 3
Haas student ID
$4.75
» etc.
Ganesh Iyer
4
Price Discrimination
Purchase Location
Consumers at different purchase locations have different price sensitivity
Cure for anthrax: $450 in the U.S. $190 in Canada http://www.canadadrugs.com Staples website asks for zip code http://www.staples.com/
Select segmentation variables that ensure
different segments purchase at different locations
high enough shipping cost to prevent arbitrage
Ganesh Iyer
5
Customize By Time of Purchase
Peak-load pricing: designed to re-distribute usage from peak time to off-peak time
Redeye flight.
Electronic road pricing.
Ganesh Iyer
6
Electronic Road Pricing
Ganesh Iyer
7
Price Discrimination
Palm Pilot: Product-line in Action
Palmm505 Palmm500 Palm VIIx
$399
Color
$399
$449
Palm Vx
$299
Palm IIIxe
$179
Palm m100
$129
Ganesh Iyer
8
Microsoft Office:
Product Line (Versioning) in Action
Office 2000
Developer
Office 2000
Premium
Office 2000
Small Business
Ganesh Iyer
Office 2000
Professional
Office 2000
Standard
9
How to Price Discriminate Using through Product
Line Design?
Key to Successful Versioning
Identify the best ways to distinguish the different versions of the product/service Need to determine which features will be highly valuable to some customers but of little value to others.
Goal: Create the “right” # of versions -- targeted at the “right” customer segments by setting the “right” prices.
Strategic Issue -- Cannibalization: Will the high-end customers buy the higher priced version? How to dissuade them from buying the lower priced version?
Ganesh Iyer
10
Product Line (Versioning)
Segmentation, Targeting & Cannibalization
Example 1: Pricing Dell Laptops
Table: Perceived Economic Value
Personal Users
Business Users
Segment Size
60
40
Dell 350 MHz
$ 500
$ 750
Dell 550 MHz
$ 750
$ 2500
Ganesh Iyer
11
Product Line (Versioning)
Segmentation, Targeting & Cannibalization
Example 1: Pricing Dell Laptops
Option I: Dell 350 MHz only:
Targeting: Business Users
– Price $ 750
– Total Revenue $ 30,000
Targeting: Business Users & Personal Users
– Price $ 500
– Total Revenue $ 50,000
Ganesh Iyer
Optimal targeting if introducing 350 MHz: Business Users + Personal Users
12
Product Line (Versioning)
Segmentation, Targeting & Cannibalization
Example 1: Pricing Dell Laptops
Option II: Dell 550 MHz only:
Targeting: Business Users
– Price $ 2500
– Total Revenue $ 100,000
Targeting: Business Users & Personal Users
– Price $ 750
– Total Revenue $ 75,000
Ganesh Iyer
Optimal targeting if targeting 550 MHz: Business Users
13
Product Line (Versioning)
Segmentation, Targeting & Cannibalization
Option III: Both 350 MHz & 550 MHz :
What will be the price of 350 Mhz = 500
What are the options available to Business Users?
Buy 350 MHz at $ 500 or 550 MHz at $ X?
Surplus from 350 MHz = $ 750 - $ 500 = $ 250
Thus, price of 550 MHz