Today’s healthcare environment is complex and dynamic. Improving nurse relationships and addressing the impact generated by conflict and resistance is a key necessity to improving efficiency in communication and collaboration (Rosenstein, 2014). This approach also dramatically affects patients' clinical and perceptual outcomes of care (Rosenstein, 2014). Effective conflict resolution management is much more than developing appropriate policies and procedures (Rosenstein, 2014). As managers, encouraging successful conflict resolution skill development is an underused strategy designed to address relationship barriers, neutralize disruptive behaviors, and extend collaborative behaviors (Rosenstein, 2014). All of which, lead to productive healthcare interactions and outcomes (Rosenstein, 2014). Health care managers and employees versed in …show more content…
Compassion will enable nurses to have deep respect for the differences in cultures and also be open to the possibility of connection to these cultures (Campinha-Bacote, 2011). Cultural accommodation is a tool of resolving cross-cultural conflicts, and it attempts to enhance the cultural match between a treatment and a specific ethnic by identifying and integrating culturally variables into treatment to increase the effectiveness of the treatment for that population (Burrow-Sanchez, Martinez, Hops, & Wrona, 2012) The nursing supervisor should talk with the patient to determine if she can allow a male nurse to perform certain nursing tasks that are non-invasive such as give medications by mouth or hang intravenous medications, and findings should be taken into consideration during staffing. Sometimes patients’ rejection of the male nurse is actually an opposition to opposite sex performing invasive procedures on