Strategic Planning, Product Positioning and Customer Value Marketing Theories Applications at Qantas Group A Report By Amit Singh ID: c3099441 FM– Assign 2 Page I Amit Singh ID: c3099441 Executive Summary Qantas was founded in Queensland in 1920 as Queensland and Northern Territory Aerial Services. It is twelfth largest and second oldest airline in the world. Since Qantas was privatised in 1993, it has operated profitably in international and domestic air services and a range of…
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Strategic Management Content: 1. Background of Qantas 2. Analysis of Qantas External analysis a. What industry is it? b. General environment analysis c. The industry environment d. Competitive environment e. You now have material about opportunities Internal analysis f. The firm’s resources, tangible and intangible g. Capabilities identification h. Core competency analysis i. Value chain analysis j. Weakness k. Pulling it together l. Current strategies 3. Recommendation…
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Operational Influences on Qantas Summary Qantas started in 1920 in the Queensland outback with government support flying with fragile biplanes carry one or two passengers to progressively growing enough to become its own private company, but must maintain atleast 51% of its shares inland. The company has now evolved to A380s carrying 450 people throughout the day. Qantas’s strategy is keeping safety its first priority, then Qantas plans to build onto their strong domestic business by increasing its…
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therefore increasing profits. This notion is extensively portrayed in operations process of Qantas. Customer service statistics are a valuable internal input to the planning process and in forecasting future customer needs and expectations. It is an intangible output that requires extensive contact with customers, is labour-intensive and is very difficult to measure. A business can gain a competitive advantage within its market with customer is if it is lacking with its product. Good customer service…
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Table of Contents Table of Contents 1 Introduction 2 Qantas Airways vs. Virgin Australia 2 Conclusion 3 Recommendations 3 References 5 Appendix 1 8 Appendix 2 12 Appendix 3 14 Appendix 4 18 Introduction This report aims to identify two major airlines in Australia as well as discussing the business strategies that these airlines use in order to gain competitive advantages within the Australian aviation industry. The business strategies are highlighted by using a selection of theoretical…
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Table of Contents Table of Contents 1 Introduction 2 Qantas Airways vs. Virgin Australia 2 Conclusion 3 Recommendations 3 References 5 Appendix 1 8 Appendix 2 12 Appendix 3 14 Appendix 4 18 Introduction This report aims to identify two major airlines in Australia as well as discussing the business strategies that these airlines use in order to gain competitive advantages within the Australian aviation industry. The business strategies are highlighted by using a selection of theoretical…
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Modernist Analysis – 4 Environment - 4 Social structure - 5 Technology - 5 Culture - 6 Problem Statement - 7 Solutions – 7/8 Symbolic – Interpretive Critique - 9 Post Modern Critique - 10 Conclusion - 11 Reference List - 12 Introduction Qantas is the world’s second oldest airline, founded in the Queensland outback in 1920. The organisation has dominated the Australian aviation industry to now be the largest domestic and international airline, employing approximately 37,500 people within…
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Executive Summary Qantas Groups’ performance over the 2007 to 2011 period has been relatively poor mainly as a result of the global financial crisis adversely affecting the firm’s international operations. Strategically, Qantas is likely to continue to dominate the domestic airline industry with the success of Jetstar prompting expansion into the Asia Pacific region. The most significant threats facing Qantas include high fuel prices, the value of the Australian dollar and industrial action. A comprehensive…
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Strategy, Balanced Scorecard and Strategic Profitability Analysis (Custom Pub. Chap15) Based on the organisation that you have selected, you are required to describe the organisation’s mission, describe and classify the organisation’s strategy, and identify its‟ value proposition and core competencies. Using Porters Five Forces Framework illustrate these five forces for your organisation, and provide brief comments on how these forces they influence your organisation’s profit potential. Using…
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alignment New Potential Entran ts Threat of New Entrants Industry Competition Bargaining Power of Buyers Suppliers Bargaining Power of Suppliers Buyers Intensity of Rivalry Threat of Substitutes Substitutes Background • Business exists in a competitive environment – Market share is divided against rival groups • Government regulation enforces competition • Value Creation – Linked to overall firm performance (so far) – Delivery of efficient processes – Delivery of effective processes – Remember…
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