Qvc Case Study

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Some key technological devices which could impact QVC in the future include the Droid cell phone manufactured by Motorola, the development of upcoming 3D-picture television sets, and body scan technology which aims to accomplish custom fit clothing for shoppers. Incorporating such developments as they become available increase QVC’s chances of improving operating and cost efficiencies, customer satisfaction, and growth potential. Lastly, QVC will need to consider its customer demographic; currently, the majority of QVC viewers are female with an average age of 50 years and older. As this population continues to age, QVC will need to capture the preceding age group’s attention and business. Employing new technologies will help with this