Professor John B Holland
The University of Glasgow
January 15th 2015
RETAIL BANKING – Juggling risks - for profit
How do it? How learn how to do it?
How develop Retail Bank?
How get Competitive Advantage?
RETAIL BANKING – Juggling risks - as teams & organisation
How do it? How learn how to do it?
How develop Retail Bank?
How get Competitive Advantage?
Real world Models of Retail Banks
Overview – ‘juggler’
Retail banking – juggling financial risks - and returns /profits
Individuals
& teams in
Bank firms
Retail banking – juggling financial risks - and returns /profits
Individuals
& teams in
Bank firms
Banks as ‘middle men’
Bank as ‘Juggler’
Individuals
Households
Households
Cash
Deposits safety &
Payments Services
1-7
Individuals
Banks transform deposits into loans Equity
Loans and Cash
WHAT IS OVERALL VIEW OF INTERMEDIATION MODEL?
=Complex ‘balancing’ or ‘juggling’ of risks – for profit
ASSETS
LIABILITIES
ON BOTH SIDES
Contracting & control of Information asymmetry =IS
Moral hazard =MH, Adverse selection =AS
Active screen of, influence of risky depositor/borrower behaviour.
Diversification of risks.
Use of capital risk ‘buffers’.
Cross balance sheet risk effects.
Thus transform Risk, Maturity, Liquidity via these internal mechanisms
RETAIL BANKING – MAIN SLIDES
Information asymmetry =IS
Moral hazard =MH
Adverse selection =AS
‘Real world’ model of Retail Banking
Details of how they do it
Retail banking – key points – about ‘real world’ model
Bank as ‘juggler’ of risks for profit
Small transactions –on balance sheet – small customers
Banks exploit - combination of payments & intermediation
Look at each risk area by itself – assume no dynamics between them – no juggling
Contracting to reduce risk - both assets & liabilities
Diversify risk- both assets & liabilities
Cash ‘absorb’ liability risk
Equity ‘absorb’ bad debt risk
Bank manage risks – seek profit and added value
Via how manage lending, how provide payment /deposits
Overall Juggling = Bank transform capital
= Financial intermediary
Retail bank = risk & return management ‘machine’ = ‘real world’ model
by
size, risk, maturity etc
Characterisitcs of RB
RETAIL BANKING - CHARACTERISTICS
Financial service provision to individuals and small firms
Large volumes of low value transactions
Large network of branches
Major technology investment
Close interaction with customers
Retail often combined with wholesale, investment, & corporate banking RETAIL BANKING – BALANCE SHEET
LIABILITIES
ASSETS
Many small deposits.
Many deposit types current, 60 day etc.
* Many small loans
*many different terms
For loans-rates/maturity
Some large deposits from banks, firms.
* loans longer life than
Deposits & larger size
High leverage low equity, high debt
* cash in excess of required
& securities as liquidity
Liabilities mainly to fund financial
Assets
* real assets large but less than financial assets.
RETAIL BANK - INCOME AND EXPENSES
Fees & charges do not cover non interest expenses
Labour costs high
Interest margin wider than wholesale
Payments services &
Technology are major expenses
Combine
Payments
and Intermediation?
WHY COMBINE PAYMENTS & INTERMEDIATION ?
Bank - based on links between
Medium of exchange &
Store of value
& Bank advantages = ??
+ ‘Payment via claims on bank
dominates payment via trade credit/IOUs
Because banks have advantages in enforcing contracts,
& Their debit cards / cheques /payments are safe / convenient
WHY COMBINE PAYMENTS & INTERMEDIATION ? Money? Decisions to sell & buy
Are separated in time
Since money allows us to sell goods for general purchasing power which can be exercised later. Money used as store of purchasing power (= PP )
Seller can hold the proceeds between sale and future purchase
- in wallet, but often in safe bank account
Or buyer