Rockville Food Case Study

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From raw burgers, to burnt fries, students at Montgomery College's Rockville campus are having the worse experiences when it comes to food. Montgomery College's food is overpriced, lacking nutritional information, and most importantly, taste awful. Students and staff are working together to make changes quickly before the cafeteria loses all its customers.
Montgomery College (MC), a community college located in Montgomery County, Maryland, is familiar to these complaints about food. This two-year institution has been hearing complaints about their cafeteria for many years. The current food vendor is a company called Chartwells and students have high criticisms for them. Katherine Chavez, a sophomore on the Rockville campus had a terrible experience, …show more content…
The Student Senate, which is the student government on campus, formed a committee in 2016 titled the Food Committee. The committee still stands this year and have open meetings every Tuesday from 2:30 – 3:30 pm. It is co-chaired by two sophomores named Joanne Chiu and Nour Fouladi. "Food Committee was formed last year when we realized that the main concern from students was food," Chiu explains. Their biggest accomplishment was assisting in issuing the new dining cards last semester. Now students can purchase a dining card and use it to receive discounts and other benefits. They hope to continue to make changes. “We want to bring in popular food chains like Chipotle or Chick Fil A. We are also considering cultural food because we have such a diverse campus,” stated …show more content…
The Food Committee has been reaching out to students and trying to discover what they desire to see in the cafeteria. They then share their findings with administrations in hopes for change. "It is hard to work with administration at times to get change, but our persistence is never ignored," Chiu explains.
Throughout November, I collaborated with the Food Committee and issued a survey to the student body. Through effective advertising we were able to garner 50 responses. Our goal with this survey was to see what comments students had about MC Café. Although there were some positive comments, about 80% of them gave negative reviews. Many students complained about how the food is too overpriced and the quality is poor.
Not only is the food poor, but also the grill closes unusually early. Last semester the cafeteria made the change of closing the grill at 3:00 pm instead of 5:00 pm. The reason behind this was because the lack of business they got during these two hours. Although it is true that less students come during the later hours, many are still on campus at that time and are going without food. Many do not have the luxury to order food off campus and the cafeteria is their only source of nutrients. To make matters even worse, even though the grill closes at 3:00 pm, sometimes they will shut slightly sooner. “One time I went to the cafeteria at like 2:45 pm and they already cleared the grills and
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