QP engaged Shonquasia in participating in a CBT activity geared towards managing conflict. QP explained to Shonquasia that the activity will enhance her ability on how to identify and manage conflict. QP explained to Shonquasia what internal and external conflict is. QP asked Shonquasia to provide an example of external and internal conflict. QP provided Shonquasia with scenarios of conflict situations in which she had to identify what type of conflict is being expressed in each situation. QP engaged Shonquasia in creating a role paly based on a recent conflict she was in. QP assisted Shonquasia in resolving the conflict situation she roleplayed. QP examined with Shonquasia the four types of conflict styles. QP asked Shonquasia to explain,
