One HR practice that I see that support the company’s strategy is how Kelleher encouraged his employees to identify with other employees and promotes having fun. “Is Herb Kelleher America’s Best CEO?”. The article quoted author Michael Derchin, who continues by stating that the U.S Department of Transportation reported that Southwest was the main driving force of changes in the airline industry. It is obvious that his style of leadership is unlike a typical CEO. “I’ve always felt that there’s no reason that work has to be suffused with seriousness, that professionalism can’t be worn lightly. Fun is a stimulant to people. They enjoy their work more and work more productively”. As in many HR professionals believe, employee satisfaction is key in order to run a successful company. A happy employee will produce more effectively and will stay committed to that company, despite what other companies offer. If an employee’s environment is happy, they will feel happy, therefore will exude happiness to the customer and