Email Spam
Spam
-Unsolicited email sent in an attempt to gain commercial advantage, also known as UBE (Unsolicited Bulk Email). -Disruptive for users -Weakening for email marketing
Email Marketing
-Permission-based -Messages are sent to a smaller, targeted group of recipients.
“How Spam Affects Email Marketing Campaigns” available at http://searchcrm.techtarget.com/definition/Learn-IT-HowSpam-Affects-Email-Marketing-Campaigns
Spam
What Spammers do:
•BITMAP KEYWORDS •CHANGE THE LETTER IN THE KEYWORD
What Anti Spam Applications do:
•SEARCH FOR KEYWORDS
What is advertized in spam emails?
14% Other 10% Pharmaceutical
Get Rich Quickly
37 %
3% 8% Pornography Lottery Scams Computer Services 2%
Financial
9%
Fraudulent Products
24 %
“Brightmail” and “New scientist” available at “http://www.symantec.com/products-solutions/families/?fid=email-security” and “www.newscientist.com”
Spam/How it is used? (Pharmaceutical example)
News Group Chat Sites Other Websites
Email addresses
ARE RETRIEVED
IN JUST ONE MONTH IN
2008, 1.5% OF THE
ENTIRE SPAM EMAILS WAS
35 million 8.2 MILLION MADE IT TO
MAIL SERVERS
3.5 MILLION in pharmaceutical sales in 2008
10,500 RECEIPIENTS
CLICKED THE LINK IN EMAIL
28 BOUGHT PRODUCTS (0.000008%)
Google Postini, available at “http://www.google.com/postini/”
Email marketing best practices:
How can legitimate marketers differentiate themselves from spammers ?
1. In a