Tanglewood Stores: Workforce and Staffing Strategy Essay

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Tanglewood Case 1
Anna Christen
HRM301 – E1WW
Michelle Geiman
August 22, 201
Acquire or Develop Talent
I feel Tanglewood so focus on developing internal employees. They should provide more training for the employees to move up the corporate ladder and promote with in. I also suggest they take and create a program where they can continue training on the computer. The employees can continue to learn and refresh their skills. This program could be little scenarios of difficult customers or weather emergencies. Just to keep the employees on their toes. This would help employees grow and develop.
Hire Yourself or Outsource
Tanglewood should hire themselves. I feel with a small company and even though it is growing, it would be best suited not to outsource. When you outsource, even though you have that help, not everyone is a fit. If you are doing a thorough interview and background, you can hire the right people. HR personnel need to look beyond the exterior and complete the process from start to finish. If they are detailed from the start, that would help as well.
External or Internal Hiring
When a position comes open, the company should offer this position to an internal employee. Employees can be training and working up to a higher position and if they aren’t offered the position, it may turn negative and the employee may get hostile. If you make a posting and no one is showing interested, then post externally. Every employee should have an opportunity to move up in a company.
Core or Flexible Workforce
As reading, Tanglewood is currently using a core workforce. I would keep it the same way. I feel that if you have employees working a set schedule and they know the schedule, they would be more willing to work. Employees like to know what they are working and they are able to plan things on their days off. I would keep employees as a core.
Hire or Retain
I feel Tanglewood should retain. By offering employees incentives that keeps the company and employees happy. The incentive doesn’t need to be big, just something to show they are doing a good thing, For example, if they need to hire and someone refers an employee, they last 90 days, maybe give them a cash bonus. It just takes a little to make it work.
National or Global
As Tanglewood grows, I feel they should stick with being national because it’s a growing company but not ready for a global movement. They should first consider moving more eastern and south. They need to see how they succeed in the national spotlight first.
Attract and Relocate
To gain new employees and new customers, I think they should attract employees. I don’t feel relocating a business is always good for business. They need to have current employees putting in good words when candidates come in and apply. They need to let them see how it is working for a good company.
Overstaff or Understaff
This is tough, you don’t want too many employees but then you don’t want too little and then they feel overwhelmed. I feel this should be a median. In high revenue seasons, maybe hiring seasonal employees with a possibility of becoming full time. You want your employees happy and sticking to the hours they were promised.
Short or Long Term Focus
The focus should be on long
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