Tourism and Tour Operators Essay

Submitted By lauren2804
Words: 1743
Pages: 7
Open Document
P1 Task sheet
Explain the tour operations environment and the challenges it faces
Explain = set out in detail the meaning of something, with reasons. Start with the topic then give the ‘how’ or ‘why’...give an example of what you mean.
Links with other component industries:

Travel agents

Travel agents help sell holidays once the tour operators have put them together. The travel agent will receive this holiday and then sell it onto customers and will make commission from it. For example Thomson work for TUI, they sell TUI holidays therefore TUI the tour operator will package the holiday then Thomson travel agents will sell them to customers.
Transport providers:
Airlines

Tour operators will have links with airlines in order to get their customers from one destination to another. The airline and the tour operator will negotiate and agree on contracts in order to provide transport services to tourists.
Transport providers:
Rail and bus
Companies

Tour operators will have links with rail and bus companies in order to get their customers from one destination to another. The rail and bus companies and the tour operator will negotiate and agree on contracts in order to provide transport services to tourists.
Transport providers:
Ferries and cruise ships

Tour operators will have links with ferries and cruise ships in order to get their customers from one destination to another. The ferry and cruise ship companies and the tour operator will negotiate and agree on contracts in order to provide transport services to tourists.
Accommodation providers

Hotels and other accommodation provider’s negotiate for the best prices of rooms. The tour operator then puts it into their packages with specific dates of when the room is available and then the travel agents advertise and sell them to customers. Although the customer can go straight to the tour operator and save money as they don’t have to pay commission.
Providers of ancillary products and services e.g insurances, car hire, horizontal and vertical integration
Other products and services include: transfers, insurance, excursions, car hire and extra leg room or seat allocation.
This is the way companies can make extra money by selling these ancillaries, and travel agents also make 40% commission from these sales so they will also try as much as possible.

Horizontal integration is when one company has control over other companies on the levels on the chains of distribution. For example 18-30’s have integrated with Thomas cook and now 18-30’s will benefit from being part of a bigger market.

Vertical integration is when companies come together that are on the same level on the chain of distribution and come together to make them a powerful bigger company.

Links with trade and regulatory bodies:

The Travel Association
(ABTA)

Federation of Tour Operators (FTO)

Association of Independent Tour Operators (AITO)

UKInbound

Civil Aviation Authority (CAA)

Legal Framework:

EU Package Travel Regulations
EU package regulations refers to the sale of the holiday package to the customer. In order for it to be a packaged holiday it must contain to or more components for example a flight and a hotel. The company selling the package must have guarantees in place that if the seller or any of the suppliers cease to trade that the customer will get a refund. If the customer is on holidays when this is to happen the seller must guarantee the customer deportation.

Consumer protection e.g. Trades Description Act, Consumer Protection Act, Disability Act,
The trade’s description act was introduced in 1972 and it makes sure the customer gets everything that was advertised by the travel agent. For example if they have paid for a hotel that has the facilities of a kids club but when they go there is no kids club or it is shut this time of year then it is false advertising on the travel agents behalf.

The consumer protection act was introduced in 1987 and
Show More

Related Documents: Tourism and Tour Operators Essay

Essay on Brieding Note on Artic Canadian Tourism

collaboration of the government of Canada, Aboriginals and tour operators for the optimal prosperity in the expansion of Northern Canadian Tourism. SUBJECT: It is an essential obligation that the government of Canada must include all Aboriginals in creating policies on further development of the Northern Canada Tourism expansion plans. There is an increase in visitors going to the Canadian North region in recent years for both business and tourism, causing a demand for more infrastructure and access…

Words 871 - Pages 4

Kokoda Track History

A fourth step to measure and reduce the environmental impact of tourism activities is to communicate and educate your stakeholders and partners about your achievements and challenges, as well as the importance and benefits of sustainable and responsible tourism. A fifth step to measure and reduce the environmental impact of tourism activities is to evaluate and improve your performance and results on a regular basis, using the indicators and tools…

Words 2455 - Pages 10

Tourism Act Essay

Development of Tourism Act - 25 Jul 1969 An Act to provide for the establishment of a British Tourist Authority and Tourist Boards for England, Scotland and Wales. The act's aims were to co-ordinate all the organisations that make up the tourism sector and provide it with a single voice. Transport Act - 30 Jun 1980 An Act that ended licensing regulations affected express coach routes and tours of over 30 miles. Transport Act - 30 Oct 1985 This Act brought about wholesale deregulation which meant…

Words 405 - Pages 2

Slumdog Millionaire Sociology

Airport, fly to Mumbai, India, stay in a 3-star hotel for one night, then take another taxi to a slum tour in Dharavi, it would cost a grand total of $1,120. For well-off Americans living in the Silicon Valley, this is a fairly low price to pay, but for the citizens of the Dharavi slum, $1,120 is a minimum of 56% of their yearly income, spent frivolously by a random tourist to see their lives. Every day, tour companies take hundreds of tourists into slums so that they can experience the daily life of a…

Words 1015 - Pages 5

Marketing Polar Regions Essay

expanded their transportation networks introducing mass tourism into these regions (UNEP, 2013) Polar tourism is now a mature industry providing diverse experiences and increasing clientele with expanding numbers of attractions, recreational activities, international destinations, and visitor accommodations. And now that regularly scheduled excursions are provided to both the Arctic and Antarctic it has become a collection of diverse tourism markets that appeal to equally diverse tourists. Each…

Words 2589 - Pages 11

The Positive and Negative Effects of Tourism Essays

The Negative and Positive Effects of Tourism Submitted by Arianne Smith DeVry University Tourism Management, Warren John Fall 2011 Abstract The current research paper covers the main effects of global tourism, both positive and negative. International tourism is a significant sector of business. For some countries it is one of the main sources of national income. The most important positive economic effects of tourism are as follows: increase in budget revenues, production expansion, stimulation…

Words 4943 - Pages 20

Essay about Unit Introduction

introduction: -Travel and tourism is a big part of everyday life. Everyone travels in this day, whether it’s for work or leisure, and the travel and tourism industry is very interested by most of the UK. This interest has been broadcasted by media and in a lot of particular travel and tourism television shows. There has been a rapid growth across all the travel and tourism. Travel and tourism is the one of the largest sectors to work in. Here are the statistics of tourism in different countries:…

Words 2415 - Pages 10

2014 40 303 1st Rdings Essay

integrations be and not be managed? ESSAYS For maximum marks please adhere to these ideas in essays. ****** Note short forms (pg.17) to understand essay comments I make on your submissions. Pg. 18 Editor...Why should this source not be used? TRAVEL AND TOURISM PRODUCTS *************************** pgs. 1 to 2 The European...What market is examined and how popular is timesharing to it and why? pg. 16 U.S. housing...What has happened to timeshares’ maintenance fees, why and so what? pgs. 17 to 22 Mobility…

Words 1120 - Pages 5

Ecotourism In Antarctica Research Paper

Ecotourism has coexisted with humans for some time (for example, safari tours in Africa have existed for decades), however, this concept has recently become a new phenomenon (Fennell, Lecture IX-Ecotourism). In the last couple decades, there has been tourism development in many places, which has lead to environmental deterioration. People have realized the damage they have done to the environment and have turned to other forms of tourism, such as ecotourism. Ecotourism is a responsible travel to natural…

Words 1691 - Pages 7

Next Stop Squalor Analysis

Dharavi and its inhabitants. Lancaster also explains “poorism” and gives examples of it. In “Next Stop, Squalor”, John Lancaster goes on a tour of the Dharavi squatter settlement in Mumbai. In the article, Lancaster gives a personal account of his experience touring Dharavi. The tour guides are Christopher Way, and his business partner, Krishna Poojari. On the tour, they lead a group of at least five individuals through the positive side of the slum (Lancaster 133). While there, Lancaster takes note…

Words 537 - Pages 3