Tourism: Management and Case Study Essay

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UK COLLEGE BUSINESS AND COMPUTING
Module Booklet Course: EDEXCEL BTEC Group: Ed excel HND Group
Module: Unit 3 – The Developing Manager
Module type: Mandatory Core Unit
Module Code: D/601/1743
Module Credit: 15
Teaching Period: (12+3 weeks)
QCF Level: 5
Contact Hours: (14*3.75 = 56.25)
Lecturers: 12 weeks
Revision Clinic: 1 week
Feedback and assignment guidance: 2 weeks
Lecturer: George W Muwonge
Start date: 06/02 /2013
Day: Wednesday
Time: 09.30 – 13.30
Room: 1102
Term: Spring Term

CONTENTS
1. INTRODUCTION, AIMS AND OBJECTIVES

2. MODULE OUTLINE AND TEACHING METHODS

3. READING AND COURSE PREPRATION

4. LECTURE WITH DETAILED COURSE PROGRAMME AND OBJECTIVES

5. ASSESSMENT DETAILS

6.
7. INTRODUCTION
8. This unit focuses on learners’ personal development and their career in management. It explores a range of management behaviour principles and practices. Learners can then apply this knowledge to self-appraisal, examining their potential as a prospective manager.
9. Using the knowledge developed throughout this qualification, learners will have the opportunity to actively demonstrate the roles and responsibilities of a manager in an appropriate context. This may be through part-time work, a work placement or simulation. This experience will enable them to consider how the unit and the programme can contribute to their career development.
10. Learners must ensure that their evidence relates to the travel and tourism sector.
11.
12.
13. Aim:
14. This unit enables learners to gain understanding of behaviour management principles and gain skills to review their managerial potential, show managerial roles and responsibilities and create a career development plan.
15.
16. Key Objectives:
17.
1. Understand principles and practices of management behaviour
2. 2 Be able to review own potential as a prospective manager
3. 3 Be able to show managerial skills within a business and services context
4. 4 Be able to create a career development plan for employment within a business and services context.
18.
19.
20.
21.
22. Learning Outcomes and assessment criteria:
23.
24. LO1 Understand principles and practices of management behaviour
25. 1.1 compare different management styles
26. 1.2 discuss leadership characteristics
27. 1.3 evaluate communication processes in selected businesses
28. 1.4 analyse organisational culture and change in selected businesses
29.
30. LO2 Be able to review own potential as a prospective manager
31. 2.1 assess own management skills performance
32. 2.2 analyse personal strengths, weaknesses, opportunities and threats
33. 2.3 set and prioritise objectives and targets to develop own potential
34.
35. LO3 Be able to show managerial skills within a business and services context
36.
37. 3.1 lead and motivate a team to achieve an agreed goal or objective
38. 3.2 justify managerial decisions made to support achievement of agreed goal or objective and recommendations for improvements
39.
40. LO4 Be able to create a career development plan for employment within a business and services context
41. 4.1 explain how own managerial and personal skills will support career development
42. 4.2 review career and personal development needs, current performance and future needs to produce development plan
43.
44. Indicative content:
Management theory and styles
Leadership characteristics:
Communication
Organisational culture and change
Self-knowledge and appraisal
Own potential
Roles and responsibilities
Career Development - Relevant managerial skills, personal skills, career development plan
45. Programme Specification
46. Accrediting Body: EDEXCEL
47. Course: BTEC HND IN TRAVEL AND TOURISM MANAGEMENT
48. Unit 3: THE DEVELOPING MANAGER
49. Wk
50. Lecture Schedule
51. Outcome of session
52. Activity/seminar and
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