In this report, I will be describing how businesses have been able to use social media to successfully promote the business and I will be using 4 real business examples to explain this.
Better customer and product awareness
Businesses are able to use social media to make their customers aware of their new products and services. Customers would be following the social media pages of the business so that they can stay updated. The business would have a large following on the social media websites, so posting on these pages will make more people aware of the products and services which the business offers. Example of this would be, Apple posting on their Facebook page that they are working on a new iPhone product and they provided some features which the iPhone will have. Doing this will make customers of the business aware of their products and service which the business offers. Also this shows us that social media has been successful in promoting a business such as Apple. As more people are starting to use social media more people …show more content…
They would need to make sure that the information is secure from anyone else, so that only the customer can access it. Example of would be, Parent mail which is used in schools so that teachers are able to contact the parents of students when needed. This would allow teachers to call parents in when needed as they may need to have a meeting about the student’s behaviour in the school. This way the school wouldn’t have to send home letters to parents as the students may end up hiding the letters. The school would collect the contact details of the parents and would use this to communicate with them when needed. Using this would allow the school to successfully get hold of the parents when needed and they can provide them with important school