In a dental office, a reliable telephony system is essential to strengthen dentist-patient communication, optimize client engagement, and improve patient care. By taking advantage of a cutting-edge communication platform like VoIP, dentists and staff members can streamline daily tasks, enhance their mobility, and create a pleasant and professional experience for clients to help increase a dental practice’s revenue.
If you are new to VoIP and are looking for top quality VoIP phone systems, Voip-Info can assist you in finding the best VoIP service providers in the dental industry. You can browse our VoIP forums and search our site for up-to-date VoIP information on topics such as VoIP reviews, software, …show more content…
A VoIP phone system can help reduce infrastructure, service, and maintenance costs. Because VoIP operates on an IP network where data and voice can be transmitted using a single terminal, a VoIP phone solution can further reduce monthly phone charges incurred by using a plain old telephone service (POTS). This phone solution can also further reduce expenditures because the VoIP provider will be the one to handle system upgrades and maintenance. Also, international and long distance calls are more affordable through the use of virtual numbers, which can establish a local presence in various …show more content…
Through VoIP’s enterprise features, dentists can have the best communication tools to power their dental office and propel their business to success.
Two of the most popular VoIP tools that can help enhance employee mobility, improve productivity, and streamline daily operations in a dental office are the day/night mode and hunt group features.
The day/night mode feature helps a dental staff member to assign calling rules during business hours (daytime) and after-hours (nighttime). Because of this, incoming calls can be routed to any extension, either to a personal mobile device or a home line, and store voicemails to help a dental staff address each call during business hours.
The line hunting (commonly known as hunt group) feature allows a dental assistant to hunt for an available dentist or staff member by routing incoming calls to various phone extensions. In this way, clients can easily get in touch with their dentist or any of the staff even when they are on the go. Whether it’s answering appointment inquiries or dealing with a dental emergency, the hunt groups feature can help ensure that all calls are addressed in