Waffle Now Case Study

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The employee wages at the Albuquerque Waffle Now should be raised to meet the federal minimum wage for non-tipped employees. Doing so would prove highly beneficial to the employees, and could provide a boost to the business. This essay will examine the arguments presented by the Waffle Now server and by the Waffle Now manager, before showing that the former position is correct.

Servers employed at Waffle Now are, in some cases, unable to earn a living wage. The letter written by a Waffle Now employee points out that many of the servers ultimately make less money than those earning the federal minimum wage, once their tips have been taxed. The restaurant industry is a notoriously demanding one, often requiring servers to work long and irregular hours. Most of a …show more content…
Although the letter written by the WN employee does not cite specific studies, there is a strong implication that the overall effects of such a change have been positive. As a former restaurant employee, I can attest to the fact that earning an untipped minimum wage allowed me to happily stay in my position for several years while giving me the freedom to take classes and pay my bills. I was loyal and appreciative to the company, as were my coworkers. In my experience both as an employee and as a customer, servers who are treated well pass along their fortune to the customers, who experience a higher quality of service and bring more business to the restaurant. The manager of Waffle Now, Ms. DeGuzman, alluded to the fact that her restaurant is struggling, and argued that this meant that she would be unable to afford to pay her employees more. If, however, the arguments made by her employees prove to be valid, she stands to profit from such a shift. Were her employees to experience more security and job satisfaction, their customer service would improve, and they would be able to attract a broader customer

Waffle Now Case Study

Do i think the workers at the Waffle Now should be paid the higher federal mimimum wage for non-tipped workers? Honestly i do not think any waiter should get paid more and tipped on top of your hourly pay. The way i see the non-tipped pay should only be for jobs that dont tip. If a server is being disrepectful or lacking his or hers dutys on the job and are not making enough in tips they should either find another job or work harder at the job they have. If a worker need more pay they could work…

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