Wearable Technology Research Paper

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Retail According to Forbes sales force article “Wearable technology in the workplace can increase productivity by as much as 8.5%, and that it increases employee satisfaction by 3.5% as well (6)”. As wearable technology is becoming an integral part of the retail experience, better and more informed service, faster checkout, greater access to deals and more real-time input into purchasing decisions will occur. According to the PwC’s research, Seventy-two percent of people surveyed said it was very important for wearable technology to improve customer service and make shopping a more pleasant and efficient experience. The biggest concern for consumers is potential breaches of privacy and security surrounding personal data and shopping habits. Scott Bauer, PwC’s U.S. retail & consumer practice partner and omni-channel leader said “How consumers pay for purchases and interact with the retailer while in store is expected to be radically redefined by wearable technology and retailers cannot afford to ignore the impact it could have on their bottom line (3)”. Wireless headsets, wearable wrist displays, and tech lanyards all allow employees to access information on-the-go. For example, sales persons can …show more content…
In addition, Seventy-seven percent of respondents said an important benefit of wearable technology is its potential to make us more efficient and more productive at work. Seventy percent of respondents say they expect their workplaceto permit the use of wearable technology, and 46 percent say they think their company should fund the wearable technology. Some companies have already seen the positive impact of wearable technology, they provide with wearable cameras and “smart glasses” their employees to solve issues faster, thus saving

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