Working in the fast-food industry patience and problem-solving skills are a must. Many people that come in could be having a bad day where they decide to take out their anger on the person that is working. I had many customers that were enraged because for a short period of time Whataburger was not serving breakfast items because of the nation wide egg shortage that was occurring. I distinctly remember a couple coming in around 1 A.M. demanding taquitos. I explained