Assessment Task 2: Work Health and Safety Project
Part A: Develop handouts
Handout 1: Legislation
Explain the purpose of Work Health and Safety legislation, including the function of a WHS Act, WHS regulation and WHS Code of Practice:
Purpose of WHS legislation secure the health and safety of workers and workplaces through the elimination or minimisation of risks, fair and effective representation, consultation, co-operation and issue resolution, encouraging employer organisations and unions to play a constructive role, provision of advice, information, education and training, and effective and appropriate compliance and enforcement measures', …show more content…
They are also in concerns with the employment relations and award conditions.
Process performance Currently the company doesn’t have the close control over its front line staffs which means the management are not fully aware of the daily operational performance and customers complaints. In the long turn this will bring the negative impacts to the business operation and performance level.
Technology performance All the logistics companies are applying the new and advanced technologies to perform their daily tasks. ZieTel Logistics needs to invest to upgrade its internal operation and equipment to ensure maximum customer satisfaction will be achieved.
Structure performance ZieTel Logistics needs to invest and improve its communication procedures to ensure all the staffs within different branches, stores and states are receiving the same correct business messages and decisions. No staffs should be left out or get confused within the information flow