Biff does not even have a job. Clearly, this reflects negatively on Willy, who spent a lot of time with them, and tried to raise them to be very successful individuals. Miller has Willy say, “The trouble is that Biff is lazy, goddammit!... And such a hard worker. There’s one thing about Biff- he’s not lazy” (16). The confusion reveals that just as Biff is lost, so too is Willy. With Biff and Happy not able to support him in his time of need, Willy cannot stand the reality of the failure of his sons. Instead of ignoring their problems, he treats them as though they are his own problems. Willy is once again not passive. When his sons express the idea that they want to start a business, he enthusiastically supports them saying, “I see great things for you kids, I think your troubles are over... But remember, it’s not what you say, it’s how you say it- because personality always wins the day” (64-65). Like any tragic hero, Willy has a flaw. His flaw is that he is too sanguine. As he will learn the next day, personality is not enough to be successful. One must also have special skills. Furthermore, Willy’s desperate want for his sons to be successful blocks reality from his vision. His kids are already adults, and Biff was once jailed for theft. This lack of foresight causes Willy to have extremely high expectations for his sons. When they are not fulfilled, it creates an enormously devastating effect on Willy, showing how people must