Resolution
A Practioner's Guide
Bernard S. Mayer
Chapter One
The Nature of Conflict
We all are of two minds about conflict. We say that conflict is natural, inevitable,
necessary, and normal, and that the problem is not the existence of conflict but how we
handle it. But we are also loath to admit that we are in the midst of conflict. Parents
assure their children that the ferocious argument the parents are having is not a conflict,
just a "discussion." Organizations will hire facilitators to guide…
Words 8143 - Pages 33