In “Thank You M’am,” the author uses character’s thoughts to develop the characters, actions appearance and private thoughts. In “Thank You M’am,” “It was about eleven o’clock at night, dark, and she was walking alone, when a boy ran up behind her and tried to snatch her purse. This explain a reason why he's trying to steal the purse. Also In another quote in “Thank You M’am” “The strap broke with a single