this section of the SWOT Analysis, the paper will explain how Chick-Fil-A has improved their menu with health and wellness trends, the implementation of new technology, and starting ghost kitchens in more urban areas. To start, Chick-Fil-A has added healthier menu items, but they can add different foods to increase their customer base. With new technology, Chick-Fil-A can find new ways to use AI to their advantage to improve their systems and customer service. Then, Chick-Fil-A can use the AI technology…
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