Communication and Feedback Essay

Submitted By bp26bp
Words: 4363
Pages: 18
Open Document
Colorado Technical University
Communication and Feedback: Key to a Company’s Success

Professor Mike Boyd
Submitted in Partial Fulfillment of the Requirements for
MGMT605
Graduate Research Methods

Colorado Springs, Colorado
23 June 2012

Abstract
Feedback is a positive tool companies use to ensure their employees are producing at the highest levels. Job performance can have a direct impact on the production levels of a company. Communication is the key to encouraging stronger relationships between managers and employees. It provides trust in the company and increases the motivation of its workers. The research objective of this proposal is to determine how communication and performance feedback increases employee’s trust in the company which in turn motivates them to increase their production levels.
This research proposal will identify the importance of communication and performance feedback within a company. The research design used for this proposal will focus primarily on secondary data from previous studies completed on this subject, as well as a projected experiment using two different groups, with one group utilizing performance feedback sessions. A sample will be taken from these numerous studies, as well as various subject matters such as the different types of performance feedbacks available and the influence feedback has on a company’s production levels. Analysis will be conducted to identify potential solutions to improving employee production using communication and performance feedback methods.

Introduction
Performance feedback is a positive tool companies use to ensure their employees are producing at the highest levels. Job performance can have a direct impact on the production levels of a company. There are many objectives organizations seek in improving upon the production levels of their personnel which include “improved performance, improved motivation, job clarification, improved communication between workers and management, skill development, and an ability to provide workers with a general sense of the organization’s overall direction and vision.” (Roberts, 2000)
A major problem exists in many companies today regarding the decreased performance levels of its employees. There are many symptoms to this problem which include lack of motivation, lack of trust in the leadership of the company, “what’s in it for me” type of attitude, etc. These are just a few of the many symptoms being observed today. These symptoms are usually a sign that the successfulness of a company may be in danger if the problem is not fixed.
Communication is the key to encouraging stronger relationships between managers and subordinates. It provides trust in the company and increases the motivation of its workers. The research objective of this proposal is to determine how communication and performance feedback increases employee’s trust in the company which in turn motivates them to increase their production levels. Studies have shown that lack of communication in a company can have a negative impact on employee’s work ethic. Communicating with employees can produce a behavioral change. If employees know that the company cares about them and that they make a difference in the company’s bottom line, then the employees tend to get motivated to produce more work.
Most organizations work as a team, and effective teams encourage a work atmosphere of open communication among its workers. Subordinates tend to not accept performance feedback from their supervisors if they have no trust in their supervisor or their organization. Open communication will break down barriers in accepting effective feedback and encourage subordinates to increase their performance levels. Feedback sessions are only effective if they are conducted frequently as once or twice a year may not be enough to motivate some subordinates. Feedback should be a continuous process, and as easy as praising
Show More

Related Documents: Communication and Feedback Essay

Feedback Interpersonal Communication

Interpersonal Communication, a succinct definition Interpersonal Communication can be broadly defined as the process of two or more people exchanging quality information using verbal and nonverbal messages. An important skill that falls under Interpersonal Communication is Feedback. (REF) 3.0 A definition of the Interpersonal Communication skill of Feedback and why it has benefits in the workplace 3.1 The definition and explanation of the Interpersonal Communication skill of Feedback Feedback can be…

Words 310 - Pages 2

Communication and Correct Feedback Essay

relationships. Communication can also be informal and just for fun if we are talking to friends and family. In the work setting communication is particularly important between working proffesionals to build trust and so that we have information on how to safeguard and properly care for the people we look after. Communication can also be physical not just verbal so itisimportant that we understand how our service users communicate. Decision: Correct Feedback: Very comprehensive…

Words 950 - Pages 4

Describe Ways To Ensure Effective Communication Study

Summarising verbal communication ensures that all points have been communicated and understood which in turn will mean feedback is relevant and tailored to the points that have been summarised. 4.1 Describe ways of getting feedback on communications Feedback is the final point of communication which helps us decide if information has been communicated in way that has been effective and understood. Going forward it helps point out what can be done better next time to improve further communication. There are…

Words 728 - Pages 3

Evaluation Of Communication At Work

! ! NQF 5 Management ! Communications at Work ! Organisational Evaluation ! ! ! ! ! ! ! ! Assignment Number: CAW. 1 ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! 20th October 2009 Organisational Evaluation ! ! ! Overview ! ! ! ! Effective communication is an essential part of management and good management is required to ensure achievement of organisational goals. Therefore, it is logical to state that successful communication is essential to the achievement of organisational goals. ! Indeed…

Words 1679 - Pages 7

PYB007 Essay

Using Communication Skills in Business Keaton Hanly n9261605 PYB 007 Zoe Hazelwood Wednesday 4-6 pm 1596 Words Introduction: In today’s business world, having good communication skills are a necessity. Since the world is more interconnected than it has ever been being able to communicate to others all around the world is important for businesses. In order to sell products and services to clients all around the world you need to be able to communicate with them. Being able…

Words 1808 - Pages 8

What Are The Six Principles Of Communication

Principle of Communication Katia Cabrera Figueroa Criminal Justice Communication-1001 Instructor: Antonette Gray April 26, 2014 Principal of Communication Define the six principles of communication outlined in Chapter 1. The six principles of communication are; Context, Message, Feedback, Encoding, Decoding and Channel/Medium. Context- Communication exists in a context, and that context to a large extent determines the meaning of any verbal or nonverbal message. The context…

Words 561 - Pages 3

Communication Case Study Essays

1. Introduction This report was commissioned by the retail firm “Cunninghams”. The purpose of the report is to provide management with solutions to the communication problems they are experiencing at their Palmerston North outlet. National retail firm “Cunninghams” has recently purchased “Drake and Dawsons” a family retail business in Palmerston North. Staff of Drake and Dawsons has been retained. A new manager has been transferred from Auckland to oversee operations at the outlet. Management…

Words 1043 - Pages 5

communication process in the workplace Essay

Understanding the communication process in the workplace In healthcare effective communication, within an organisation is an important skill that all staff must develop, if they are to perform their role effectively and appropriately. Team members require good communication skills, which range from listening and negotiation, to goal setting and assertiveness, being able to utilise these skills in a variety of situations. Thus, as a ward sister on a busy stroke unit it is imperative, that I have…

Words 1605 - Pages 7

Week 3 Assignment Essay

Running Head: COMMUNICATION SKILL ASSESSMENT Communication Skill Assessment Instructor: Chiji Ohayia Management Technology with Technology Tools January 28, 2014 Communication Skill Assessment As we have addressed communication is very vital to everyday life, communication skills are some of the most essential skills that one needs to be successful in the workplace (Team, 2014). Communication skills are something that we continue to perfect on a daily learning basis. To be a…

Words 1209 - Pages 5

Essay on Coaching For Improved Work Performance

be more successful as “manager” of people „ Specifically: to learn how to get better at face-to-face interventions = COACHING Management Coaching Concepts 1. 2. 3. 4. 5. 6. 7. Assessment – Where you are now Understanding Behavior Improving Communications Coaching Analysis Problem Resolution Your coaching system Employee Performance Review Performance Assessment „ List all employee performance issues that come to mind „ What would you say is the root cause of these issues? „ How do you currently…

Words 2040 - Pages 9