describing the
Royal College of
Nursing Institute,
Royal College of
Nursing, London, UK
Alison Kitson, professor
and director
Royal College of
Nursing Institute,
RadcliVe Infirmary,
Woodstock Road,
Oxford, UK
Gill Harvey, head of
quality improvement
RCNI
Brendan McCormack,
head of practice
development, co-director
gerontological nursing
Correspondence to:
Professor Alison Kitson,
Royal College of Nursing
Institute, Royal College of
Nursing, 20 Cavendish
Square, London W1M 0AB…
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