d. Effective controls allow for self-feedback and self-control. A self administrative control system saves considerable time. Employees can do much of their own controlling if the system permits them access to their own feedback. One of the things that I think OCASA need to add in order to bring a better quality of jobs to the employees, is the knowledge of how the customer have a develop inside the company because when I worked there the information of customers come day by day, but we never know how the customer paid in the past, and I think if they change that form the employee can feel comfortable and do a better job.
e. Effective control systems provide timely information, controls lead to positive changes in behavior if the control information is available quickly. Given every week the feedback, we can make adjustments but if the manager brings day by day feedback the adjustments can be do a perfect score.
f.. Control measures are more effective when employees have control over the results measured, people rebel when held responsible for performance deviations beyond their control. One of the characteristics of effective control which in my opinion need to bring more information in order to do a capacity to each of the employees in the manage and better knowledge’s of the economic situation, on this form the