Chapter 1: Gaining a Competitive Advantage * Competiveness ability to maintain share in industry (related to effectiveness) * Human Resource Management policies, practices, systems that influence employees’ behaviour, attitude and performance analysing and design of work, planning, recruiting, selection, training, compensation, performance management, employee relations * HRM practices should be strategic * HR has 3 product lines administrative & transactions (compensation, hiring, staffing); Business partner Services (develop HR systems
Strategic Partners (contribute to business strategy) * Six Competencies of HR dudes:
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ity for 3 of these: task, people, rewards and can influence the other two * HRM function implements strategy by: job analysis/ design (analysis getting information about jobs; Job design defining how work will be done and the tasks that are required by a given job) recruitment (seeking applicants for potential employment) & selection (process of identifying applicants with necessary skills etc) training (learning job-related knowledge, skills etc) development programs (ability to meet changes in job requirements) performance management systems (checking that employees activities match goals) reward systems (low or high pay, tying pay to performance etc) labour relations programs (good relations can bring competitive advantage) * Role behaviour behaviours required of an individual in his or her role * Concentration strategy increase market share, decrease costs, Focus on what a company is best at * Internal growth new products * External growth strategy diversify through M&A * Divestment liquidation of some parts of the business (often it doesn’t meet expectations) * Intended strategy rational decision-making process * Emergent strategy evolve over time, from the “roots” of the organisation
Chapter 4: Analysis and Design of Work * Work-flow design tasks necessary for production or services analyse outputs; analyse work processes (activities); analyse work inputs (raw material, equipment, HR) *