Feedback: Decision Making and Internal Od Practitioner Essay

Submitted By luckysrinu
Words: 633
Pages: 3
Open Document
Feedback: The Metric Division Case

Purpose of the Case:

1. To compile raw data into a diagnosis of top management team effectiveness

2. To examine the OD process from an internal OD practitioner perspective

3. To design a top management team intervention that might include survey feedback, team building, or other techniques

Note: This case is oriented toward small-group diagnosis and intervention.

Overview of the Case:

The case asks you to play the role of an internal OD practitioner in interpreting diagnostic information about a senior management team of a household goods manufacturer. The team was formed as the result a reorganization that made them fully responsible for an entire product line. The case presents the information collected during interviews with each person on the management team. You are expected to present feedback to the team and facilitate a decision about how to proceed.

Comments:

1. The first problem you face is how to organize the data. Even though the data has been categorized around some questions, you should find out what implicit or explicit models of group effectiveness are driving the diagnosis. (Note: An open systems model of group functioning is shown in Chapter 6 of the text.)

The diagnosis should include the following:

Inputs:

♣ Organization structure was recently changed

Design Components:

♣ the group lacks a clearly defined mission/goal

♣ Joe's leadership role and philosophy is not clear

♣ integration across functional lines is poor

♣ basic meeting mechanics are not followed (i.e., setting an agenda, prioritizing agenda items, purpose of meeting (information sharing vs. decision making), no set problem solving process)

♣ group composition may be weighted toward marketing

Outputs:

♣ Group decision making is poor

♣ High regard for individuals

♣ Ineffective staff meetings

2. What should the OD consultant do with the data? Several options are possible and include:

A. A one-on-one feedback session with Joe. Next steps, such as sharing the data with the team and potential team building activities could be discussed.

Pros: Some of the data is critical of Joe and this would allow him to make appropriate changes.

Cons: Data belongs to the team.

B. Feedback the data to a meeting of the full staff. This raises some important design questions, however.

1. How to present the negative data without causing staff members to become

defensive

2. How to get members to "own" the data.
Show More

Related Documents: Feedback: Decision Making and Internal Od Practitioner Essay

Organizationl Development and Change Essay

the following is not one of the “stems” of OD? Environmental analysis 2. All OD involves change management, but change management may not involve OD True 3. OD was developed for use primarily in business and industrial organizations. False 4. Conclusions about the first T-group experiments were (1) feedback from the group was a rich learning experience and (2) the process could be transferred to “back home situations.” True 5. OD helps members of an organization solve their…

Words 4157 - Pages 17

DSA CASE STUDY Essay

Introduction This paper provides an overview of the OD consultation process in which I worked as an outside consultant for the Delta Security Administration (DSA). The DSA is the primary security agency responsible for the protection of government officials and government properties, worldwide. Twenty years ago, Congress transferred supervisory control of the DSA from military to civilian personnel. This decision transformed the demographic composition of the workforce from an all military white-male…

Words 9105 - Pages 37

Organizational Change Essay examples

Organizational Development (OD) has become more and more important for today’s organizations because the world is moving so fast that organizations have to find ways to be more effective, more innovation, more customer-driven, and more agile. Cumming and Worley (1997) define organizational development as “a process that applies a broad range of behaviour science knowledge and practices to help organizations build their capacity to change and to achieve greater effectiveness”. Therefore, OD will help organizations…

Words 3203 - Pages 13

Essay on Peer Mentors Handbook

study schedule……………………………………25 6. Mentor Self Care 26 Code of Conduct………………………………………………………………….26 Effective Mentors…………………………………………………………………26 Managing Challenges……………………………………………………………26 How to refer to Counselling……………………………………………………...27 6. Making Referrals 28 First year Website………………………………………………………………..28 Learning Services………………………………………………………………..28 Student Services…………………………………………………………………28-30 8. Information and Forms 31 Meetings…………………………………………………………………………..31 Reporting……………………………………………………………………………

Words 7925 - Pages 32

tipstowriteathesis 130501063440 phpapp02 Essay

on the Internet, for example on google.com 5 2.2. Evaluate results of your research 6 2.3. Choose a topic / question /idea / problem you find particularly interesting 6 2.4. Describe reasons for the question / problem you want to work on 8 2.4.1. Internal reasons 8 2.4.2. External reasons 8 3. Describe how relevant the idea / problem / topic is for whom 10 3.1. How relevant is this idea / problem / topic for you? 10 3.2. How relevant is this idea / problem / topic for users / customers of your work…

Words 8156 - Pages 33