Geeks Of Chic Case Study

Submitted By simonjeffery
Words: 3209
Pages: 13
Open Document
Task 1.1
Draw on the content from module 1 and 2 to conduct a critical analysis of the two job related attitudes: job satisfaction and organisational commitment as they manifest in this case.
Work related attitudes are thought of as an important measure of tendencies that an employee may have towards: another person, event, product or process (Marr 2002). The most commonly analysed attitudes at work are: Job satisfaction and organisational commitment. Job satisfaction being the degree to which individuals feel positively or negatively about their work (Wood et al 2013) and can be thought of as an emotional state resulting from a self evaluation of job experiences (Locke 1976) Organisational commitment is the sharing of beliefs and values of an organisation (Meyer & Allen 1991). Hulin (1991) noted considerable overlap between the two attitudes: job satisfaction and organisational commitment, the only difference being their targets, the target of job satisfaction being the satisfaction of one position and the target of organisation commitment being the organisations success (Hulin 1991)

In the “Geeks of Chic’ case study there are many work attitudes displayed which indicate different levels of job satisfaction and organisational commitment. Organisational change through the amalgamation, downsizing, remuneration, promotion and hiring processes has been the contributing factor to the varying attitudes and commitment. The local government team is made of 6 people the leader: Ursula Ryan, and team members: Ralph Ford, Millicent Brown, Lance Dangerfield, Nella Davies, and Drew Bush. Ralph and Millicent started working for the company on the same day and have been there since the very early stages, while the other team members are new to the business and are quite young which creates some demographic differences. Ralph exhibits a small amount of organisational commitment; this is shown by his absenteeism at critical times like end of month when reporting is required although this may be legitimate as his wife is ill. He is also considering leaving the business to work in competition with Geeks of Chic. However he enjoys his job and the interaction with the clients and indicates that he wants more responsibility and importance, through promotions which says that he to a small extent has job satisfaction but wants to be challenged more. He has job dissatisfaction caused through his perception of demographics like age, through pay rates and inequity in salaries, organisation workload, personality, and general life satisfaction in reaction to these job dissatisfactions he is absent, neglecting his job and has reduced the quality of his work, and voicing his negative opinions. Millicent Brown is in a similar position of job satisfaction and organisational commitment as Ralph, except Millicent has shown more organisational commitment than Ralph as she has finished her degree, which could enable her reach a higher role within the chosen field. The other 3 team members, who are degree qualified, younger and newer to the company, seem to display a positive attitude but shown dissatisfaction toward the reactions of low job satisfaction and organisational commitment displayed by Ralph and Millicent. This has caused Lance Nella and Drew to feel an inequity between themselves and Ralph and Millicent which has created resentment toward the group leader for not controlling the entire group, which is reducing job satisfaction and organisation commitment of the three as they are considering absenteeism also.

Job satisfaction and organisation commitment has affected the productivity of the local government team at Geeks of Chic. The root cause of the issues have resulted from the organisational change, and a contribution is the promotional policies which says that a manger must be degree qualified to be considered. This policy sets up a demographic difference in an organisation: degree educated and non degree educated and what might be
Show More

Related Documents: Geeks Of Chic Case Study

Importance Of Organisational Behaviour

also have a great effect on firms today which can lead to stressful managers and staff. Organisational Behaviour is nothing more than understanding and development of people skill. This project will focus on Organisational Behaviour and the different topics that will help to understand each person and their behaviour in their working environment. 1.1 Defining Organisational Behaviour Organisational Behaviour or also known as Behavioural Science…

Words 1188 - Pages 5

Discipline Of Organisational Behaviour

other. On this view, the meaning of Organisational Behaviour (OB) can be simply explained that it is the study of the behaviour of people in dealing with an organisational setting. Analysing the Organisation Behaviour cannot be studied in isolation because it involves a number of simultaneous functions that relate to the total processes within an organisation. Therefore, it embraces an understanding of the behaviour of people, the process of management, organisational context and processes and interrelationships…

Words 1750 - Pages 7

Assignment On Organisational Behaviour

ORGANISATION BEHAVIOUR: QUESTION: You are required to analyse your own organisation or one that you are familiar with in terms of Organisational Behaviour issues. The assignment should use a variety of models and theories within your chosen topic as part of your analysis. 1.0 BRIEF INTRODUCTION The purpose of writing this report is to understand the various behavioural issues which can be associated with an organisation. This report will throw light on key issues of group dynamics. The motivation…

Words 5588 - Pages 23

Organisational Behaviour Essays

m. and the dinner is form 5:00 p.m. to 8:30 p.m.. I have been working in Chief Li for 4 weeks since I arrived in Bathurst. There are many behaviour and situations involved in organisational behaviour which are different from China, such as workplace diversity, psychological contract, human resource maintenance, job satisfaction & performance and organisational values. Workplace diversity Workplace diversity covers gender, age, educational background, language, culture as well as work experience…

Words 770 - Pages 4

Essay on Organisational behaviour

common interests of their members. Groups are important in OB because they exert an important influence over the conduct of their members. Role of Groups: Through interaction with peers we acquire beliefs, attitudes, values, and characteristic behaviours Hence who we associate with has a crucial impact on our sense of IDENTITY Groups also create a social setting where we can exert influence on others Disciplinary Effects of Groups A group exercises a disciplinary effect on its members to…

Words 2055 - Pages 9

organisational behaviour Essay

Task Discuss and evaluate new techniques in advertising in recent years and the implications they may have on a company.illustrate your discussion with the case study. Intoduction Advertisment plays an important role in a business's success. It is a kind of a message which tries to sell a product and changes the ideas of people about the product. There are different types of advertising techniques such as Tv ads,Newspappers,Banners,Internet being used to promote the brands. Advertisment…

Words 1190 - Pages 5

Organisational Behaviour Essay

HND Business Management Organisational Behaviour Individual Assignment TASK - 1 a) ABC Ltd is a management consultancy firm who are involved in providing objective advice, expertise and specialist skills with the aim of creating value, maximizing growth or improving the business performance of their clients. They are primarily concerned with the strategy, structure, management and operations of an organization. ABC Ltd can assist…

Words 2057 - Pages 9

Organisational Behaviour Essay

Organisational Behaviour MM254 What are the benefits and dangers of motivation theory for contemporary managerial practice? Student No: XXXXXXXXX The first theory to emerge concerning management practice is that of Frederick Taylor in the late 19th Century. He proposed that workers were only motivated by monetary rewards, so introduced piece-rates to increase productivity. This still holds true for certain businesses today, a telemarketing company will have heavily…

Words 2780 - Pages 12

Organisational behaviour Essay

ELECTRONIC ASSIGNMENT COVERSHEET Student Number 32152636 Surname HU Given name BEI Email 313355829@qq.com Unit Code Unit name Enrolment mode Date Assignment number Assignment name Tutor Number of Words MBS538 Organisational Behaviour and Management Internal 30/04/2014 1 Shared Value Creation Dr Jose M. Alcaraz 2198 Student’s Declaration:  Except where indicated, the work I am submitting in this assignment is my own work and has not been submitted for assessment in another unit.  This submission…

Words 3074 - Pages 13

Organisational Behaviour Essay

at work, are absent less frequently, and are less likely to quit their job. When employees feel their contribution is valued, that the manager cares about their wellbeing and is ready to offer help when needed, this is referred to as “perceived organisational support'. That is what Maslow showed in his hierarchy of needs: in addition with social needs which are seeking out companionship, acceptance and inclusion in the workplace which offers an opportunity to be part of a team in which members share…

Words 1332 - Pages 6