Good Hotel Essay

Submitted By kfriedman

Words: 388

Pages: 2

Open Document

The Challenge of Growing Globally - Recruiting Great Talent
In a recent blog, I indicated that in the next two years we would be opening one hotel per month in China. This, of course, represents a huge challenge to hire and retain some 40,000 new associates.
We are working closely with several hospitality schools and colleges to hire the very best. Many of these institutions are not in the major cities, like Beijing and Shanghai, but in smaller cities in different parts of the country.
As we face this incredible challenge, we are ramping up our on-the-job training. We know that if we achieve the reputation of being the best hotels where people can learn the business, we will be able to attract and retain the very best.
Our Human Resources department is getting creative in helping us hire people and telling our story. They’ve started a video competition in China called Our Hotel Rocks. Hotel teams produced videos about why their hotel is the best in an effort to recruit top-notch associates. We are sharing the very best and posting them to Weibo, the Chinese equivalent of Twitter. I love to see the passion and creativity for Marriott. I’m pleased to report that our culture of taking care of our associates is making a big difference in China. For 2011, our Hong Kong JW Marriott hotel was selected by Aon Hewitt as the top employer in all of Hong Kong. This was a competition between 40 different companies across all industries. We were measured on five key areas that differentiate the

Essay on lolswag bruh

awesome! The hotel definitely is more than what we expected, enjoyable! we had never experienced to be in a boutique style hotel, and I can say this was a great decision! Great hospitality as well, Rodrigo and Nadya are excellent hosts, they were always worried about us having a very good time! My daughter birthday was last July 8 while we were there and it was nice to see and came as a surprise that they gave us a small cake and ice cream while we were having breakfast in the hotel restaurant :)…

Words 1131 - Pages 5

Hotel Literature Review

crucial in order to develop a successful online system for hotels. 3 samples of boutiques hotels’ websites and systems from the Internet with the same system are searched and analyzed clearly. 3.1.1 Courtyard @ Heeren Boutique Hotel Figure 3.1: Courtyard main homepage. Courtyard @ Heeren Hotel is located in…

Words 1305 - Pages 6

Essay on Reading: Hotel and Work Team

What makes a successful hotel Contents 1. Abstract 2. Introduction 3. The importance of a winning work team 4. The benefits of having good conditions 5. The ways of drumbeating 6. Conclusion 7. Bibliography Abstract Traveling industry is growing fast.For this reason,the hotel industry has became more and more popular in recent years.Many companies are trying to find some effective ways to improve the guest service in order to make their hotels more successful.Therefore,in…

Words 1880 - Pages 8

Beachside Hotel Human Capital Dilemma Essay

Beachside hotel human capital dilemma This is a case of two competing hotels, Sunrise Hotel and Beachside Hotel that are both located in a medium sized, tourism based town in the Northeast U.S. The hotels are both competing for the same set of guests, as well as the same set of potential employees. They are both budget hotels, right next door to each other, with 60 guest rooms each and a view of the beach. The occupancy during peak season for the Sunrise Hotel is 98%, but during the winter months…

Words 883 - Pages 4

Research Project Essay

Da Nang University of Economics Sunderland University Degree Programme Unit 8: Research Project Research Project Report The Factors Which Effect Customer Satisfaction and Attract More Customers of Pacific Hotel By: TRAN NGOC NHAN (NICK 1) SUD-07 A project submitted in partial fulfillment of the requirement of Unit 8: Research Project, BTEC HND Programme June, 2010 Da Nang TABLE OF CONTENTS Table of Contents i Abstract…

Words 7098 - Pages 29

Essay on Training in Hospitality

to stay in the Hotel Industry” the training is the key point of employments’ chooses about still stay in hotel or leave and also the level of job satisfaction (Chun Fang, Ki Joon, & Deborah D.2005). The hotels and managers should decide carefully about what to train, when should train, how to train and who will need to accept the training. If a manager is not carefully to decide the questions I mentioned, it is will lead to employee will have low passion to job even some good employees will leave…

Words 743 - Pages 3

hotel booking Essay

Hotel Booking Negotiation Memo To: Professor From: Date: 2014/9/16 Email: Re: Hotel Booking Negotiation Exercise: I. Summary of Results Where and When I Originally Decided I would Stay: DoubleTree by Hilton Hotel Atlanta Downtown. Nights of Saturday, October 4 through Monday, October 6; 0.2mile of west of Peachtree Center (walking for 5 minutes); 1-855-239-9478; three-star hotel; Rating 3.8/5.0 Opening Offer That Hotel Quoted Me: 3 stars, $107.91(plus taxes) per night with one king size…

Words 602 - Pages 3

Security Guard and Hotel Essay

to the Mercure hotel first I saw the reception staff of this hotel is fully trained and they attended me properly and professionally. The receptionist talk to me politely with smiling face and a good body language either I wasn’t there for book a room. The front house environment looks very tidy and the hotel management was keen to kept newspapers and magazines for customer s who waits in the lounge besides the reception. Overall the front of house area is the only place in a hotel that opens for…

Words 1331 - Pages 6

Essay about HTM 2013

Daynia Ellis HTM In a hotel, the front desk is considered the heart of hotel operations. Generally, all hotel guests have some form of contact with the front desk whether they are booking a room, checking in / out, calling on the phone, registering complaints, and / or requesting information. An effective and efficiently operated front desk is very important to the financial success of a hotel. In this paper I’m going to describe the changes hotels have made within the past decades. I will…

Words 1749 - Pages 7

Decision Analysis Essay

Legal Issues Sales of Goods Act Under the sales of goods act, Coast Hotel has the right to refuse the usage of Royal Doulton’s product upon delivery, due to miss-description of the product. The goods were purchased by description and sample, what was delivered did not match the description, and the sales of good act implies conditions into the contract that permit the purchaser to refuse delivery. Sale of description not only covers situations where one item is being purchased from a catalogue…

Words 574 - Pages 3