Group Communication Norms

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Pages: 2

In Denise's case her team was able to enforce the groups communication norms by discussing appropriate behaviors in the first meeting. They went over rules for respectfully disagreeing, and how to appropriately address others. The team had to learn these values. She was very nervous because she does not hold any power or a special status within the company, so she was worried that she would not be heard. Surprisingly to her, the team responded well and this form of respectful communication became their norm.

In Dawn's case her groups norms were to come up with an idea and everyone take a task. The groups communication is a bit messy. The main rule they do have is to be respectful. There was no one person with anymore power than the next,

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