Health And Social Care: Non-Verbal Communication Analysis

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Communication is a way of exchanging information and is a vital skill needed when working within the Healthcare sector (Langridge et al, 2007). Non-verbal communication is very important in Health and Social Care, it is the unspoken communication between a speaker and an audience. Theorist Albert Mehrabian states that words only make up 7% of communication compared to 38% of paralanguage and 55% of non-verbal communication (Alan Chapman 2004-2012) Messages can be communicated through gestures and touch, by body language or posture, by facial expressions and eye contact, which are all considered types of non-verbal communication (about education, n.b.) Proximity is the physical distance between people. How much personal space someone needs whilst