Essay on INTERVIEW FOR CASE MANAGEMENT 1

Submitted By Jesse-Vasquez III
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Pages: 5
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1. What are the mission and history of the agency? DFPS (department of family and protective services) APS Adult protective Services mission is to protect the elderly from abuse neglect and exploitation.

2. Who are the clients and what issues or challenges bring them to your agency? The clients are adults over 65 and 18 and over with a diminished capacity or mental disability. The challenges are clients are sometimes left in Abuse Neglect or Exploitation and to make sure they are not left in any of those situations.

3. What does your agency do to meet the needs of the clients? The agency uses community resources as well as our own ECS funds which are state funds by tax payers to help the clients not be in any form of A/N/E

4. How long have you been a social worker? Ive been a social worker about 8 months

5. How long have you worked at this agency? I worker for this agency for 8 months

6. Educational Background? I got a rehab serv. bachelors degree at pan am

7. What motivated you to go into the field of social work? What motivated me was the opportunity to help the elderly and be at my own pace of my own cases as well as be mobile and work out of the office.

8. What is your job description? APS Specialist I

9. Do you give oral presentations? I give oral presentations sometimes when it comes to a meeting or a family meeting as well to give information about a case or problem

10. How would you describe the culture? (friendly/competitive/individualistic, etc.) The culture is really friendly and my coworker try to encourage me to keep up with my cases and try to get solutions for different clients

11. How are women treated in your field? (double standards) There are mostly women working as social workers in my field. Women are treated equally and the only thing that is hard for them is going to houses with clients that have aggressive clients or sexual abusers.

12. What do you like about working with this population? The thing i like about working with the elderly is that they are the most vulnerable people because of their age and you could make a difference in their lives by just giving them simple solutions.

13. How has your social work education helped you? Rehab has helped me in case management and how to keep track with my cases and be in tact of community resources and different laws and chapters.

14. What skills or techniques do you use? I use Excel to keep track of my cases and I also like to use time management skills learned in school to try to adjust my workload

15. What typical problems do new hires have with communication in this job, and how did you overcome these problems when you got your 1st job? The problems that new hires have is being left alone and in charge of your own workload and responsibilities. Some workers really do slack and do not have communication with supervisors or people in charge

16. What have you found to be the best way to monitor the performance of your client? The best way to monitor the performance of your client is to follow up with them with either a monthly visit or a simple courtesy call.

17. Have you ever ran into any ethical problems in your career? I have not yet ran into ethical problems at my work place. My training helped me learn about ethical problems that could happen and how you could avoid these problems from occurring

18. What is a typical day like? I check my caseload for new cases, follow up with current cases, do visits i need to do with clients and have my administrative work done by the end of the day like documenting and other outlook calendar duties.

19. What makes for a good day? A bad day? A good day is finishing up documentation and work tasks you had planned for that day, a bad day is when you get more cases that you expected or you get an emergency case that you need to see right away called
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