1. Understand what is required for competence in own work role
1.1 Describe the duties and responsibilities of own role
Assist residents who require help in feeding, dressing, washing, bathing and toileting
Help residents with mobility problems and other physical disabilities
Help in the use of and care of aids and equipment
Care for residents who are sick and Care for residents who are dying
Make and change beds, tidy rooms, empty commodes etc, carry out any cleaning tasks that may be allocated by trained staff on duty
Assist with simple repairs to residents clothing(if no laundry staff are on duty) and help with laundry as required
Set tables and trays, serve meals, clear and tidy dining room
Make drinks and prepare light meals / snacks as required
Answer emergency bells, give help or summon assistance as required
Answer the door & assist visitors
Answer the telephone and take accurate messages or call nurse in charge
Listen to report and attend and take part in staff meetings
Assist in evacuations of residents in the event of a fire, ensure that you are familiar with all fire fighting equipment in the how and are up to date with fire drills
Take reasonable care for safety of yourself and other persons at work who may be affected by your acts or omissions at work in accordance with th health &safety at work act 1974
Attend staff training, supervision, appraisal and performance development sessions as required
Commit to self appraisal system
Enrol for NVQ training when required and commit to the course
1.2 Identify standards that influence the way the role is carried out
Code of conduct
Regulations
Minimum standards
National occupational standards
1.3 Describe ways to ensure that personal attitudes and beliefs do not obstruct the quality of work
You must not unfairly discriminate against individuals who you support by allowing your personal views to affect your professional relationship with them or the treatment you provide or arrange, for example if an individual who you support is religious and you are not and they express their religious beliefs to you then you cannot say that what they believe is wrong because it is what they believe and their right as an individual.
2. Be able to reflect on own work activities
2.1 Explain why reflecting on work activities is an important way to develop knowledge, skills and practise
Reflecting on my own work activities is a good way for me to see where I need to improve my knowledge of certain things I may not fully understand and to see how I