As a Manager I would oversee and supervise to ensure that the job is done with utmost efficiency and effectiveness. Efficiency refers to the performance of work with a minimum of effort, expense, and waste, while effectiveness is the performance of work that helps fulfill the organization’s objectives, which can range from customer service to employee satisfaction to maximizing profits . Baggage fees provide an easy source of revenue for airlines since they involve virtually no additional cost or labor. A Customers reaction against baggage fees has normally been negative since not only do they have to pay for their flight, but their baggage too in some cases.
Some airline companies are able to provide the flight passengers with one free luggage and carry on which may ultimately make the winning decision for which airline to go with since it may be more affordable. While charging for bags may boost the company’s bottom line in the short-term, in the long run, the additional fees may lead passengers to turn to your competitors, leading to decreased sales and revenues. Before deciding to charge for bags or not, managers should study how baggage charges have affected competing airlines. They need should identify how the charges have benefited the airlines and how they have harmed the airlines so that they can have a reasonable idea of how their company will be affected.
The manager in this case will also fulfill the entrepreneur role, in which managers adapt themselves, their subordinates, and their units to change. The decision to charge for baggage will involve new procedures and new policies, and it is the manager’s duty to help company employees adapt to the necessary changes.
2. What are the advantages and disadvantages of following