Morgan State University Case Study

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Two things I would like to change about Morgan State University include the lack of assistance that financial aids give students and the roommate assignment questionnaire. The Office of Financial Aid lacks general knowledge that can benefit students. In most cases questions are only answer on the third visit to the financial aid office. They also lack customer service. It is not uncommon for materials needed for certain transactions such as government forms for financial aid to be missing for long periods of time. I also hope that Morgan State creates a more comprehensive roommate assessment that will match students properly. The one currently in place is very vague compared to other universities. The questions should be more detailed. I hope

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