North American Methods Of Communication Essays

Submitted By leigh9796
Words: 724
Pages: 3
Open Document
North American Methods of Communication

One way that Netflix’s management team could go about developing a better communication strategy is by integrating a North American sense of cultural communication. The people living within our low-context culture tend to be more impatient and expect an emphasis on straightforwardness and openness. While Netflix was experimenting with their price changes, they did not go about it in a professional manner that was fitting to the style of culture their target audience was a part of. Frequently when Reed Hastings (CEO) made formal statements about the upcoming price change for Netflix, he was never fully clear on why this change was occurring. This caused there to be constant negative feedback from the consumers due to the poor communication by Reed Hastings, and the Netflix organization, to the current users. In other cases some of the subscribers had to find about the changes to their Netflix account through social media before they were informed via email. This being a very unprofessional mistake made by the Netflix organization, caused them to aggravate many of their consumers creating a loss. Netflix’s customers were essentially being caught off-guard by all of the vast changes being made, and in a North American culture you can’t do that and expect loyalty retention. This is why developing a North American sense of communication throughout this company is essential for its growth, because they must be able to see eye to eye with their consumers for future success. Not only will enhancing Netflix’s communication towards low-context cultures be beneficial to their consumers, but it will also be extremely beneficial to the organization as a whole. This will be due to the fact that it will give a good imagine for Netflix, because they will be represented as a company that is very clear and concise about their goals set ahead for the future. Especially when wanting to attract new customers, having a direct and open communication strategy will allow for consumers to have a firm grasp of your business causing them to become more open to investment. Therefore by developing a greater sense for North American communication methods, Netflix will be able to retain their consumer’s trust and ensure the future of its profitable business.

Reader-Focused Messages

Like any other business, Netflix is extremely dependent on their customer satisfaction and consumer relationships. Due to their “pay per month” business strategy it is very easy for Netflix to gain and lose subscribers at the drop of the hat depending on the level of customer satisfaction they are producing. An important tactic for when reaching out to your consumers is to make sure that the message you are
Show More

Related Documents: North American Methods Of Communication Essays

The Civil War Essay

The Civil War HIS 102 / Spring Quarter Matthew Snyder The Civil War During the Civil War, the North had many advantages over the South. The South was outnumbered, out supplied, and pushed into a corner using military tactics. Many things changed because of the Civil War. The military tactics used by the North changed how the war was fought. Many changes were made politically; some were only temporary, while others were permanent. After the war was over, the country was reunited and…

Words 827 - Pages 4

The Radio Essay

Radio in 1920’s The first radio broadcast was on May 20, 1920 in North America which involved a musical program. In the 1920s, radios were not polished. In other words, earphones were used to listen to the radio and the volume was controlled by a switch which was loud and soft. The listeners had trouble hearing the broadcast and had to strain their ears. Small groups of people gather around a radio to listen to the news and entertainment events. Over the years, the radio had improved. The…

Words 395 - Pages 2

Outsourcing in India Essay

English 250, Advanced Composition, Tim Chamberlain | Outsourcing in India | By: Selena Benard | 2/14/2013 | Outsourcing by North American companies has brought many jobs to people in India and saved businesses money; however, it poses dilemmas that are both cultural and ethical in nature. Currently India is a major player the in the world of Business. ” The Indian economy is the world’s tenth-largest by nominal GDP and third-largest by purchasing power parity (PPP).” Part of this…

Words 1580 - Pages 7

How To Criticize

drawings brought strong criticism. The teacher pointed at my friend's drawing and asked me what she was missing. Her drawing looked incomplete and felt very flat. I was afraid that she would be disappointed so I just said “not bad.” In contrary, other American students criticized her drawing in the same way like my thought. Why could I not show others my strengths? Why could I not judge and criticize my friend’s drawing? Why should I talk to them differently from my real thought? It was not just my problems…

Words 729 - Pages 3

Charles Edda And C. Bouley: Case Study

human performance measures, and coordination of capacity management and compliance with regulatory IT requirements (and provide acquisition of coordination services). She graduated as a student from the Toulouse Graduate School at the University of North Texas within the College of Information with a doctorate in Technologies and Performance Improvement. Her college work included performance management, training in regulatory best practices for human performance, and research methodologies to include…

Words 552 - Pages 3

Assignment 1 Essay

0051 and an earnings­price ratio of $3.89 ÷ $27.25 = 0.1428 or 14.28%. When in doubt, err on the side of greater accuracy. Question 1 (20 marks) Estimated time to complete: 2¼ hours Blue Communications Limited is a public company whose shares are traded on the TSX. The company is a diversified Canadian communications company whose core operations include cable, Internet, and satellite distribution systems. The consolidated statement of shareholders’ equity is presented in Exhibit 1­1 and extracts f…

Words 2340 - Pages 10

How Does Godard Use Cinema Verite

verite is a style employed in documentary filmmaking and was invented by Jean Rouch, a French filmmaker and anthropologist, who was greatly influenced by the films of Robert Flaherty, an American filmmaker who is credited with directing the first commercially successful full-length documentary titled Nanook of the North. Rouch also got the inspiration from a theory created by Dziga Vertov, a Soviet documentary director, based on Kino-Pravda, which translate to “film truth”. This style involves stylized…

Words 712 - Pages 3

Your Provider Is A Healthtexas Physician

Your Provider is a HealthTexas Physician HealthTexas Provider Network is the 2nd largest subsidiary of Baylor Health Care System. We are a large network of close to 800 providers serving patients in almost 200 care sites throughout North Texas and Fort Worth who are dedicated to providing you with outstanding quality and service when it comes to caring for your medical needs. Having your healthcare needs overseen by a HealthTexas physician means that your care is coordinated across our network…

Words 5025 - Pages 21

Christianity In The Life And Narrative Of Frederick Douglass

African American response to American conditions such as the influence of christianity mostly from their masters. Those slave songs are divided into three types: work, religious, and recreational songs. First, work songs were performed during labor for two functions: for the benefit of the slaves, but also their overseer. When slaves were working on a challenging project such as carrying a heavy load, singing provided a rhythm that helped them to collaborate their movements. The activity also helped…

Words 680 - Pages 3

nonverbal communication Essay

Nonverbal Communication There are many ways people can communicate with each other. Some people communicate through music, such as Jay-Z, Kanye West, Isley Brothers, and Linkin Park. Others may spread the word through ministry, poetry, or sculpting. In general, there are many ways people can communicate with each other. The number one way of communicating is verbal. People might think that nonverbal communication is universal, but it’s not. There are multiple times when people use alternative…

Words 1009 - Pages 5