Due Date: January 30, 2015
Submitted by:
Student Name Student number
Rajat Verma 10132869
Navjot Dullat 10132595
Harmanpreet Singh 10132670
Submitted to: Samer Hijazi
Answer 1.
Answer 2. Three Business processes are :
• Transaction Processing System
Anita Davenport manages the office and supervises all the Departments.
• Business Support System
Lisa Sung is responsible for handling calls , hence she is responsible for handling this department.
• User Productivity System
Carla Herrera organizes office and manages the medical supply.
Answer 3.
A BUSINESS SUPPORTING SYSTEM : it is a type of a system which uses the telecommunication to provide customer service . Be it emergency First Aid or Nearest Hospital Location …show more content…
This system is going to serve as foundation for my other systems.
For example, using a proper transaction processing system, this medical clinic will be keeping and updating the records of all the previous patients so as to get the updated database of its clients. Also, a slight change in inventory department will affect the database of stocks as well as cash availability. Like in this clinic any event (coming of a new patient) will add to the database of the patient list. Also providing any medical prescription or drugs to that patient will affect change in the Stock availability area. Then further, payment done by that patient will modify the database of the Accounts department.
Thus occurrence of any event will directly or indirectly show its impact on all the systems involved in the business aspects of the clinic. This is what the Transaction Processing System consists