MGT/307
Organizational Behavior Forces
Introduction
Organizational behavior (OB) consists of three components: human behavior in organizational settings; how human beings interact with the organization; and the behavior of the organization as a whole. This paper will provide an executive summary of contrasts and comparisons of OB within the following organizations; Victoria's Secret; Walmart; teaching preschool, and lawn care.
Executive Summary
Restructuring
Restructuring in an organization can be forced through both internal and external forces. All organizations can be faced with the need to restructure. Low customer counts in geographic locations can force organizations to close brick and mortar stores and focus on e-commerce for those geographic locations. Most retail organizations have converted the majority of their advertising from brick and mortar sales to online marketing. Restructuring occurs in teaching as well. The need for restructuring can come from poor results from students to a lack of funding for specific regions. No matter the organization, restructuring must occur to stay viable at some point in the organizations existence.
Organizational Mission An organization's mission is a fundamental aspect in organizational behavior. An organization's mission statement reveals its purpose for being as well as the goals that set one organizational entity apart from another. Organizational missions can be both an internal force that motivates employees, as well as an external force that motivates associations from external contacts. In all of the organizations noted in the introduction, the building of loyalty through considering the needs of customers, staff, and students is a prevalent concept demonstrated in both human and organizational behavior. In contrast, the lawn care organization's mission differs from the others by including a religious element in its organizational structure.
Fiscal Policies Fiscal policies dictate the success or failure of an organization. Fiscal policies include payroll, employee benefits, accounts receivable, and advertising costs. Many organizations have shifted fiscal policies to remain competitive. Walmart offers full benefits to both full and part time employees. The Walmart salary is low, but the benefits offered attract individuals to the organization. Victoria’s Secret offers an in house credit card for customers. This credit card can be used online or at brick and mortar locations. Offering in house credit allows Victoria’s Secret to attract new customers that may be cash poor. All organizations adapt fiscal policies to the changing economy in an attempt to remain competitive.
Competition
When an organization competes for market share prices and quality of services and goods benefit the consumer. A contrast of the organizational behavior within the chosen organizations listed above will result in relatively similar findings. Each organization understands that consumers demand the best quality, or highest test scores in regards to preschool, for the lowest price. Management encourages employees to be productive team players in order to keep customers returning and being satisfied with products or results. In a competitive market creativity can often make the difference in being profitable or failing. Creative advertising, creative programs for pre-schools, product and service innovations as well as creative financing are all effective tools. Even educators must be creative and produce effective results in order to maintain funding and keep parents satisfied with their children’s education.
Economy
One of the biggest organizational behavior forces in an organization both internally as well as externally is economics. These organizations must all strive to provide quality goods and services by using the fewest number of employees in an effort to keep costs down. Economics dictates all aspects of an